Operations Manager
- Employer
- Page Personnel
- Location
- Nottingham, England
- Salary
- £40000 - £45000 per annum
- Closing date
- 2 Mar 2021
View more
- Sector
- Accountancy Banking, Finance & Insurance
- Contract Type
- Permanent
- Hours
- Full Time
- Job Type
- Compensation & Benefits
Job Details
Our client, a leading financial services company in Nottingham, is looking for an Operations Leader ideally with a financial services / pensions background. You'll join on a permanent basis, in their offices on the outskirts of Nottingham City Centre (post Covid)
Client Details
Our client, is a fast paced and forward thinking company, who are experiencing high growth and still have so much more potential. They are a really exciting employer to be a part of at the moment, everyone you deal with here speaks with true passion and commitment.
Description
Reporting to the Head of Operations, we are seeking an experienced Operations Manager who will have responsibility for servicing both employers and payroll bureaus. The successful candidate will lead 2 Team Leaders and should be flexible and adept at managing Front Office Contact Support and Back Office administration.
- You'll ensure your teams are consistently achieving operational goals and KIP's
- Resource and workforce planning
- Coach and develop team leaders
- Oversee quality of service
- Probation and performance reviews
- Promote a culture of continuous improvement
- Attend internal and external meetings
- Actively promote the organisations core values, ethics and culture
- Ensure the organisation fulfils its legal obligations and within industry regulations
Profile
We are looking for a forward thinking candidate who embraces change. You'll be a fantastic communicator, who forms great relationships with their team, as well as stakeholders at all levels.
Essential
* Pensions Contact Centre Management/Back Office Administration experience
* Automatic Enrolment experience
* Experience managing at least 15 staff directly or one level removed
* Ability and experience in the management, development & motivation of staff and Team Leaders
Desirable
* Experience of owning business change initiatives to drive performance improvement
* An understanding of the regulatory requirements for Auto Enrolment Master Trusts
Job Offer
£40,000-£45,000
35 hour working week
Excellent benefits package
Company
Whether you’re looking to take your first step on the HR career ladder, or you’re seeking a fresh challenge in a new HR job - we’re here to help. Our specialist consultants know the HR market inside out and can help you to find the right role for your specific skills and requirements.
Here are just some of the job areas we specialise in:
- HR administrators
- HR officers
- HR assistants
- Payroll administrators
- HR advisors
- Learning & Development assistants
- Training administrators
- Organisational Development assistants
- Recruitment assistants
We recruit permanent, temporary and contract HR jobs.
If you’re looking for a new position or are thinking of changing jobs, here are some reasons to choose Page Personnel Human Resources:
- Dedicated, specialist consultants with strong industry knowledge
- The expertise and resources of our extensive global network
- A consultative approach to creating a successful placement
- Advice and support at every step of your job search
Contact:
Barney Stupples
Barneystupples@pagepersonnel.co.uk
01932 264 154
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