Resourcing Client Relationship Manager- Permanent

Currently recruiting a Resourcing Client Relationship Manager for a Public Sector client, based in Edinburgh City Centre for a permanent role.

Client Details

Outsourcing business for a public sector client in Edinburgh City Centre.

Description

• Take responsibility for client relationship and account management, build and maintain a trusted partner relationship, engaging with clients to deliver innovative and pro-active solutions
• Maximise project profitability by identifying ways to make delivery efficiencies, reduce cost and drive process improvement
• Act as overall project manager, providing effective operational, resource and contract negotiation and implementation of projects into delivery
• Produce robust and achievable implementation/projectplans and clear communication strategies are delivered
• Monitor forecast data of all projects and update stakeholders when likely billing will deviate from forecast, completing month-end forecasting in a timely and accurate manner
• Accountable for proactively managing issues/complaints to ensure identification and elimination of root causes of failure

Profile

• In-depth expertise in delivering assessment solutions for both volume and specialist resourcing challenges
• Understanding of current ability and psychometric testing market and BPS level A and B qualifications
• Identifying, establishing, developing and maintaining relationship with senior clients and stakeholders
• Managing projects into delivery teams to deliver complex programmes and projects with multiple stakeholders
• Acting as overall customer relationship, account and contract manager
• Project management - identifying operational and resource requirements, driving progress, managing and mitigating risks and assuring quality to meet performance targets
• Leadership skills - providing clear direction, inspiration, support and development, promoting a culture where diversity and inclusion is valued, appraising and driving team to maximise contribution

Job Offer

• A competitive salary
• 23days' holiday with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Company matched pension, life assurance, a cycle2work scheme and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology