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HR Operation Service Delivery Manager - Benefits

Employer
Oakleaf Partnership
Location
Northamptonshire, England
Salary
£70000 - £75000 per annum
Closing date
18 Apr 2021

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Job Details


HR Operation Service Delivery

Oakleaf Partnership are partnering with a financial services business in Northamptonshire. The position is a Senior Manager level HR Operations /Shared Services role and will require management of a large team as well as ownership of the performance, benefits and customer service operation

This role will require a candidate who is operating best approaches to control and service delivery across the Europe and UK and be able to lead on benefits and performance projects.

HR Operations / Shared Services:

  • Developing and leading the Global Service Strategy for Benefits / Performance and customer services
  • Driving process consistency and efficiency globally
  • Ongoing review and maintenance of the Service Catalogue with relevant stakeholders to ensure the business is meeting customer requirements
  • Ensuring all service (and related process) procedures are fully in-place and continually evaluated for greater efficiency and better colleague experience
  • Utilising and evolving the architecture and vendor strategy in conjunction with HR Tech & Change
  • Driving operational excellence throughout HR Operations control environment

For more information please get in touch with me. We are seeking a strong leader for this opportunity. Ideally we are looking for a HR Operations background with a concentration in benefits, reward and performance. This is a huge opportunity for someone to lead a function and business unit in a growing financial services firm.

There is flexible working for this role and you would be required to be based in Northampton three days a week when we are able.

Company

Oakleaf Partnership is the UK’s largest independent HR recruitment consultancy. Founded in 2005, we have built enduring relationships with HR functions across every sector; thanks in part to our expertise, but also our collaborative approach. We listen. We share our insights. We take the time to truly understand the culture of an organisation – the person behind a CV.

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