HR Operation Service Delivery Manager - Benefits
- Employer
- Oakleaf Partnership
- Location
- Northamptonshire, England
- Salary
- £70000 - £75000 per annum
- Closing date
- 18 Apr 2021
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- Sector
- Accountancy Banking, Finance & Insurance
- Contract Type
- Permanent
- Hours
- Full Time
- Job Type
- HR Shared Services
Job Details
HR Operation Service Delivery
Oakleaf Partnership are partnering with a financial services business in Northamptonshire. The position is a Senior Manager level HR Operations /Shared Services role and will require management of a large team as well as ownership of the performance, benefits and customer service operation
This role will require a candidate who is operating best approaches to control and service delivery across the Europe and UK and be able to lead on benefits and performance projects.
HR Operations / Shared Services:
- Developing and leading the Global Service Strategy for Benefits / Performance and customer services
- Driving process consistency and efficiency globally
- Ongoing review and maintenance of the Service Catalogue with relevant stakeholders to ensure the business is meeting customer requirements
- Ensuring all service (and related process) procedures are fully in-place and continually evaluated for greater efficiency and better colleague experience
- Utilising and evolving the architecture and vendor strategy in conjunction with HR Tech & Change
- Driving operational excellence throughout HR Operations control environment
For more information please get in touch with me. We are seeking a strong leader for this opportunity. Ideally we are looking for a HR Operations background with a concentration in benefits, reward and performance. This is a huge opportunity for someone to lead a function and business unit in a growing financial services firm.
There is flexible working for this role and you would be required to be based in Northampton three days a week when we are able.
Company
Oakleaf Partnership is the UK’s largest independent HR recruitment consultancy. Founded in 2005, we have built enduring relationships with HR functions across every sector; thanks in part to our expertise, but also our collaborative approach. We listen. We share our insights. We take the time to truly understand the culture of an organisation – the person behind a CV.
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