HR Risk and Service Manager - Vice President
A global Financial Services organisation based in the City of London is seeking a HR Risk and Service Manager - Vice President to support all workers, entities and locations in the EMEA Region.
It will also be responsible for monitoring and reporting on HR's multi-million-pound budget (headcount and GBP) in the EMEA Region ensuring that HR hits its budget and/or takes appropriate action if it is exceeding its budget.
A global Financial Services organisation based in the City of London.
A HR Risk and Service Manager - Vice President to with the following responsibilities for a number of services across entities and locations in the Region:
- Subject Matter Expert (SME) in People risk, Operational HR risk, intra-group service contacting and cost allocation, department budgeting, third-party vendor management Deliver an expert advisory and consultancy service to HR around risk, intra-group contracting and cost allocation, budgeting, third-party vendor management and managing audits of HR. Strategically partnering with HR and colleagues from other departments to build relationships and to understand their needs and proactively deliver effective solutionsProactively work withEMEA HR Leadership team to continuously:
- Define its service catalogue, SLAs, KPIs and cost allocationsDetermine its key operational risks, appetite for risk, risk thresholds and KRIsDetermine its annual budget
A HR Risk and Service Manager - Vice President with:
- Deep experience and knowledge in delivering the services listed aboveStrong customer services focusGood project manager with a track record of delivering projects on time, to budget and the right quality levelsStrong client relationship management skills with the ability to translate business requirements into technical solutionsStrong interpersonal empathetic and listening skillsGood verbal and written communication skillsAbility to work collaboratively and influence peers and managersIs able to be versatile and adaptable as the situation dictates to deal positively with ambiguityGood eye for and attention to detailCritical thinking and analytical approach to business challengesSolution Focused - Proficient in focusing on solutions. Ability to understand the context and criticality of issuesAbility to think creatively and be innovative in solutions that are deliveredAbility to build relationships and influence peopleExperience in working with people from different countries and culturesChange Agent - Experience of working with teams to foster best practise and encourage new ways of workingNumerate, logical, organised, flexible and creative approach to problem solvingNatural intellectual curiosity and a good understanding of our businessDegree level education or equivalent professional qualifications is desirableHigh level of IT literacy in particular ExcelTechnical Writing - Experience of being a conduit between technical consultants and non - technical colleagues to translate requirements and solutions
- While committing to the team objectives, demonstrate personal accountability for delivery of personal actions Demonstrable ambition and clear desire to contribute to both personal and Bank's growth & development.Acts with highest standards of integrity and fairness to colleagues and clients
Competitive Salary and Benefits package depending on experience