Customer Services Sales Training Manager
- Employer
- Anne Corder Recruitment
- Location
- Peterborough, Cambridgeshire
- Salary
- £50,000 - £60,000 + car + bonus + benefits
- Closing date
- 20 Sep 2021
View more
- Sector
- Healthcare
- Contract Type
- Permanent
- Hours
- Full Time
- Job Type
- Training
Job Details
A new and exciting role responsible for developing and leading the sales training programmes for the direct services team of the UK arm of a multi-national market leader.
As the job title suggests the customer journey is at the heart of this organisation and the touchpoints of this journey require careful handling. Developing, leading , delivering and driving critical sales and customer care solution-based training programs are key.
Reporting to the Head of Training you will be a key contributor to the training team. You will need to demonstrate and evidence experience in developing and implementing skilled solution driven training programs within Customer Care and/or sales environments together with strong knowledge of training and development theory, design, and principles of adult learning.
An ideal candidate will have significant medical solution based and/or sales training and coaching experience within an inbound and outbound call centre environment. A strong commercial background is essential.
In addition to salary the role will attract a car and bonus and although head office based there is the opportunity for blended working (3 days office, 2 days home based).
If this sounds like you please send your cv through to us asap.
Company
We listen, understand and deliver outstanding, ethical results
The only thing that matters at Anne Corder Recruitment is matching the right people to the right jobs. We are proud of our ethical approach to recruitment, ensuring both businesses and job seekers experience effective, transparent, and honest working relationships with us.
Recruitment is very personal, and we aim to ensure everyone who experiences this process feels looked after, and not part of a ‘sale’.
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