Colleague Relations (ER) Advisor

Hays Human Resources
Portsmouth, England
£30000 - £32395 per annum + Generous benefits.
Closing date
4 Oct 2021

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A 12 Month FTC for a Colleague Relations (ER) Advisor to join an employer of choice in Portsmouth.

Your new company

My client are an established employer of choice in the area, boasting a proud history of supporting local communities through the high standards of customer service they provide.

Your new role

As a Customer Relations (ER) Advisor, you will join the business on a 12 Month Fixed Term Contract (FTC), reporting to a Customer Relations Manager and working alongside 2 x Customer Relations (ER) Advisors.

Your role is to provide expert employee relations (ER) advice that encourages and enables line managers across the business to take accountability to resolve ER cases in line with employment legislation and the company policy.

What you'll need to succeed

You must have managed / led on a variety of ER case work, with at least 2 years+ in a HR generalist or ER specialist role. The ideal candidate will have experience in retail, but other industries will be considered.

This position is primarily phone-based, so you must have a professional telephone manner and be happy offering support to colleagues at all levels of business in this way. A CIPD qualification (or working towards) will be an advantage, but is not essential.

This is an urgent requirement for my client due to someone leaving the business, so someone who is available immediately or on short notice will be preferred.

What you'll get in return

A great opportunity to join an employer of choice on a 12 Month FTC, with a salary between £30,000-£32,395 (DOE), plus generous additional benefits.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call me today.

If this job isn't quite right for you but you are looking for a new position, please contact me for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at

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