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Project Coordinator - 12 Month Fixed Term Contract

DS Smith
Caerphilly, Wales
Closing date
2 Nov 2021

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Salary Band
£20,000 - £24,999, £25,000 - £29,999
Contract Type
Full Time
Job Type
HR Shared Services
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Job Details

About the role

As a Project Coordinator you'll be responsible for coordinating and supporting the Shared Service Centre HR team with a variety of projects. You'll work with our leadership team to deliver a series of change which will put our processes in line with the business's strategy. You'll identify and facilitate business change and process improvement projects and drive that change to ensure we're offering the best customer service which is also the most efficient. You'll provide governance, oversee the project plans, manage our change boards and create process maps, as well as ensuring that change requests are submitted in time and managed effectively.

There are times when things go wrong, and you'll be there to ensure we find the root cause of issues. You'll become our HR system expert (Workday), ensuring our technology will support the changes we want to deliver. There will be compliance audit and program evaluations to complete too, as well as any ad-hoc requests which may come through.

About you

Minimum Requirements

  • Project management/coordination experience
  • Problem solving skills
  • Proven planning and organisation skills
  • Advance knowledge of Microsoft Office suite
  • Exceptional communication skills, both verbal and written
  • Influencing and stakeholder management skills

Preferred Requirements

  • Training in Lean principles
  • Training in project management methodologies (e.g. Agile, Prince 2)
  • Experience of Shared Service Systems and processes
  • Experience or knowledge of Workday


  • 25 days' holiday plus bank holidays
  • Discretionary bonus
  • Pension and share scheme
  • Life assurance and income protection
  • Employee assistance programme
  • Cycle to work scheme and corporate discounts


About us

DS Smith is a leading provider of sustainable fibre-based packaging worldwide, which is supported by recycling and papermaking operations. We play a central role in the value chain across sectors including e-commerce, fast moving consumer goods and industrials. 

Through our purpose of ‘Redefining Packaging for a Changing World’ and our Now and Next sustainability strategy, we are committed to leading the transition to the circular economy, while delivering more circular solutions for our customers and wider society – replacing problem plastics, taking carbon out of supply chains and providing innovative recycling solutions. Our bespoke box-to-box in 14 days model, design capabilities and innovation strategy sits at the heart of this response. 

Headquartered in London and a member of the FTSE 100, DS Smith operates in 34 countries employing around 30,000 people and we are a Strategic Partner of the Ellen MacArthur Foundation. Our history can be traced back to the box-making businesses started in the 1940s by the Smith family.

Our people

At DS Smith we have a concept of Growing Together which describes the way we approach people development. Growing Together is a two-way commitment between employees and the business. It is a way of working, a mind-set and a commitment.

One of our strategic goals is to realise the potential of our people. This is only possible if we provide developmental opportunities to our people that allow them to grow, contribute more effectively and enjoy the rewards of a successful career.

People development is more than just changing jobs. It is about growing through experiences in both familiar and unfamiliar situations within a supportive environment.




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