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HR Reward Specialist

Hays Human Resources
Chester, England
Up to £22.00 per hour
Closing date
22 Dec 2021

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Professional Services
Contract Type
Full Time
Job Type
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12 Month HR Reward role, Hybrid working, Office Based in Chester - IMMEDIATE START

Your new company

You will work as part of a large Shared Service centre based in Chester which is going through a period of expansion.

Your new role

An exciting opportunity has arisen for a HR Reward Specialist to join a busy and friendly team for a period of 12 months. The company pride themselves on their multi-cultural working environment and provide and exemplary service to both internal and external customers. You will be a key member of the People Services department and key tasks will involve The company are offering hybrid working on a 50-50 split between Office and Home working which will start in September. Full home working is being offered until that time. Some of your duties will include but not limited to

Support execution and delivery of global total rewards projects and program delivery, as needed
Act as escalation point for HR Advisors for the resolution of total rewards inquiries or needs within guidelines
Support and participate in the annual upgrade or implementation of the integration and end-to-end testing of various human resources and total rewards system
Reviews system generated correspondence and communications, rewards vendor websites (including benefits enrolment tools), HRA training materials, Local Work Instructions and Knowledge Articles to ensure these are current, accurate and market relevant, recommending updates as needed
Assists with compliance and governance of all total rewards plans and programs including identifying risks, participating in audits and delivering corrective actions
Evaluate and process, within guidelines, system transactions including job requisitions, compensation changes, job changes and one-time payments requiring non-standard calculations

Perform job evaluations, market pricing and provide salary recommendations (new hires, promotions, market catch ups, etc.)
Conduct and participate in Annual Salary Surveys (Compensation Surveys - local & regional) under guidance of COE
Interpret salary data and perform analyses to ensure BMS competitive positioning within the market. Support regularly scheduled competitive pay reviews for select groups of employees (e.g. key/top talent, critical skills), proposing updates to salary ranges and hiring guidelines if applicable
Execute and administer annual compensation planning
Research, problem solve and respond on issues related to compensation programs, objectives and procedures raised by employees, HR and third party vendors
Provide reporting and analytics support to Total Rewards (Service Lines, Centers of Excellence) for annual activities e.g. mandatory and annual Collective Agreement increases, off-cycle salary reviews, etc. as directed
Prepare reports to respond to external audit and government bodies as required
Administers global recognition program. Coordinate recognition payments with payroll

Execute and administer activities related to benefit plan eligibility, enrollments, status changes, and terminations including some social security programs
Research, problem solve and respond on issues related to benefit programs, objectives and procedures raised by employees, HR and third party vendors (includes brokers, insurance providers, regulatory agencies, etc.)
Perform testing activities for benefits administration systems implementations, changes and ongoing enhancements
Develop global benefits administration systems change requirements within defined guidelines, prepare change request documentation and support implementation
Review and monitor data integration reports to identify and address inaccuracies and systems errors
Prepare and action monthly changes in provider portals as needed
Prepare, manage and close enrolment windows in partnership with system provider and COE
Liaise with system providers, local brokers and vendors as needed
Review, action, and reconcile system generated reports as needed
Understand, interpret, and effectively communicate benefit plan provisions, policies, programs, process and practice as the escalation point for Key Business Partners
Assist with the administration of wellness programs and vendors. Coordinate wellness communications as needed
Administer invoicing and payment processes for regional and some local vendors including validating payments, etc. within the defined vendor management framework

Leave of Absence
Manage leave of absence and time off plans and systems (e.g. Workday, Partena, ATOSS) across the region, ensuring appropriate compliance with eligibility rules
Coordinate communication to employees and managers as needed to support leave or time off events.
Coordinate all necessary paperwork and filings with appropriate regulatory agencies as required
Provide guidance on complex benefits related issues to employees, interpreting policies or plans and leveraging vendors when necessary to support resolution of inquiries.
Participate in governance processes and annual data or process audits as required;
Maintain policy and procedure documentation and is responsible for communicating any changes, including conducting any necessary training;
Provide reporting and analytics support to Total Rewards COE or Payroll on an as-needed basis

What you'll need to succeed

Some Experience in one or more of Compensation Operations, Benefits Administration, or Leaves Administration for the relevant region
Experience working within an HR Shared Services delivery model
Experience working in a rapid, fast-moving environment which is both complex and changing
General knowledge and understanding of HR policies, processes, regional Employment Laws and total rewards legislative requirements for the relevant region
Experience working in a multi-cultural/multi-country work environment
Ability to use business judgment when assessing requirements and performance, in order to identify the right solution to meet business needs
Demonstrated analytical abilities, attention to detail and the ability to successfully manage multiple competing tasks and priorities

What you'll get in return

Fantastic working environment
Multi cultural ethos

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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