Systems Trainer

A highly reputable, established Bank with a great reputation is looking for an interim L&D Specialist. You will be responsible for implementing and rolling out a new training programme for their CRM platform. Working across 12 locations you will be supporting the successful delivery of this project including creating supporting materials and providing a quality service both face to face and via WebEx. This is a fabulous opportunity to utilise your skills and to really make an impact in upskillng the workforce!

Accountabilities

• Working with subject matter experts to ensure training design and delivery meets the needs of the business
• Design and deliver training both face to face and via WebEx
• Collaborating with the Learning Business Partner to create effective learning solutions for the systems required
• Creating materials to support the training during and post delivery
• Continuously adapting the learning activity to improve the learner experience
• Embracing different styles of training techniques

Skills and experience

• You must have experience of designing and delivering technology training content
• You will have experience in developing and delivering training for bespoke systems and providing support materials and training guides
• Ideally have gained the above experience within financial services or a large commercial company
• Excellent communication skills, demonstrating an ability to deliver content in an engaging way
• Strong planning and organisation skills, able to multi-task and prioritise and work well to deadlines
• Demonstrate you are proactive, positive and results orientated with a focus on innovative approaches
• Demonstrate you are up to date with current trends and innovations