Badenoch + Clark has been engaged to recruit a brand new People Service Delivery Manager for a growing business in Surrey to help them develop and improve their People processes and support the People Director with the ongoing development of the People Strategy.
Key responsibilities will include:
*Manage and develop the people service delivery team
*Manage the employee life cycle process from pre-employment checks through to post employment referencing
*Lead on customer engagement and process improvement in the People Operations environment
*Take responsibility for the ongoing use and development of electronic systems and processes and implement new technology where required
*Driving standardisation, simplification and automation to support the specific objectives of the People and Learning Strategy to meet efficiency and cost objectives
*Promote a culture of continuous improvement to seek better, faster, more efficient ways of delivering transaction processing services with customers at the centre of the experience
The successful candidate will have:
*Proven experience of managing, motivating and developing a HR Service/administration team
*Experience of using a range of modern HR information systems to automate, monitor and improve services
*Experience of interpreting and giving advice on HR policies and procedures
*Experience in project and stakeholder management
Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer.
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