Workday Product Analyst - Human Resources ( Remote)
- Employer
- Oakleaf Partnership
- Location
- City of London, England
- Salary
- £70000 - £75000 per annum
- Closing date
- 11 Feb 2022
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- Sector
- Accountancy Banking, Finance & Insurance
- Contract Type
- Permanent
- Hours
- Full Time
- Job Type
- HR Systems
Job Details
The role is responsible for supporting system functionality and/or trouble shooting, system analysis, supporting system design, assisting with user-testing and documenting business processes / procedures in partnership with business functions in the HR team.
- Provides first line support for user queries on technology products applications functionality and data
- Provides support for third-party products and in-house developed applications including configuration, data, intraday and overnight batch monitoring
- Troubleshoots and supports system issues as and when they arise, tracking and monitoring.
- Tracks incidents and requests ensuring service delivery
- Researches inquiries using available information resources
- Utilises best practices and frameworks such as ITIL while working on Incident and Problem management
- Supports execution of integrations to other applications
- Provides support during office and out of hours for assigned projects and tasks as required
- Develops and maintains documentation of system configuration and operational procedures.
- Assists project / change teams with ad-hoc work as required.
- Partners with the assigned business area to understand new technology scope
Required Experience:
Excellent knowledge of business processes, systems and data flows - Workday
Company
Oakleaf Partnership is the UK’s largest independent HR recruitment consultancy. Founded in 2005, we have built enduring relationships with HR functions across every sector; thanks in part to our expertise, but also our collaborative approach. We listen. We share our insights. We take the time to truly understand the culture of an organisation – the person behind a CV.
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