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HR Transformation Change & Communications

Oakleaf Partnership
City of London, England
Up to £70000 per annum
Closing date
14 Feb 2022

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IT, Internet and New Media
Contract Type
Full Time
Job Type
Change Management
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Job Details

My client, a leading global fin-tech business, are looking to appoint a change and communications lead to join their team on a 12 month FTC basis. Following a recent merger the business is undergoing a large scale HR transformation. Your role will be responsible for delivering improvement and change activity to enable People Operations to continually evolve, creating a great customer experience.

Key Responsibilities

  • Create process documentation, workflows, and self-service guidance for HR Services.
  • Collect and document of business requirements for process improvement and automation efforts.
  • Manage all changes through the change governance board.
  • Ability to multitask, to rise to the challenge of large volumes of work during peak periods of HR activity and can deal with conflicting priorities.
  • Maintain an understanding of continuous improvement approaches, process mapping and basic change management practices as they relate to business process
  • Awareness of the People lifecycle and People issues including performance management, employee relations, wellbeing, recruitment etc.

Key Requirements

  • Experience of working ARIS, Microsoft Visio or a similar process mapping tool.
  • Excellent written and verbal communication.
  • Experience developing instructional and procedural documentation and presentations.
  • Strong analytical skills with a demonstrated ability to extensively analyse business processes and workflows.
  • Proven experience of delivering customer centric service provision.
  • Develop and maintain excellent working relations with the business at all levels.
  • Ability to liaise with stakeholders and explain concepts in a straightforward manner.
  • Confident in challenging the way things are done and providing alternative ideas.


Oakleaf Partnership is the UK’s largest independent HR recruitment consultancy. Founded in 2005, we have built enduring relationships with HR functions across every sector; thanks in part to our expertise, but also our collaborative approach. We listen. We share our insights. We take the time to truly understand the culture of an organisation – the person behind a CV.

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