HR Operations Manager- EMEA

In this role, you will be responsible for working with the HR Team to develop and execute an operationally excellent payroll & administration service across the Employee Lifecycle in the EMEA locations. The main aim will be to manage the core HR processes, and ensure the colleague experience is at the heart of everything they do, driving continuous improvement in processes and co-ordinating HR systems and data projects.

Reporting into the Head of HR, this role really focus' on improving every part of the HR operational service to leaders & teams. across EMEA.

Key role responsibilities:

• Manage transactional services of end-to-end employee lifecycle HR processes for 6 locations across EMEA.
• Proactively streamline processes and systems to improve ways of working
• Lead the implementation of a new time management system and represent EMEA during the implementation of a new global payroll platform
• Create seamless improvements across the HR lifecycle and region
• Be accountable for data integrity in systems, embedding robust quality assurance and control mechanisms
• Manage the payroll input process and activities acting as an escalation point for queries
• Ensure the smooth running of People Operations, including HRIS administration, Payroll, onboarding/offboarding and monthly metrics
• Work in conjunction with the Finance Department on reconciliations
• Ensure compliance with local employment regulations and legal requirements as well as all related aspects of GDPR.
• Educate line managers on the organisation's practices, local legal requirements and HR systems and processes.

Organisational Responsibilities:

• Demonstrates appropriate safe behaviours in accordance with Company, property, and departmental policies, procedures, and standards
• Identifies areas for improvement, offers suggestions to improve efficiency and productivity, and implements ideas that achieve operational excellence.
• Keeps abreast of current changes in technology, processes, and standards within the industry

Requirements:

- Demonstrated ability to operate a broad range of computer packages, including advanced skills in current Microsoft applications and familiarity with HRIS, ideally Workday

- Detailed knowledge and understanding of payroll production processes in the UK & other European countries

Experience & Skills:

Essential:

• Experience managing payroll, ideally across EMEA
• Demonstrates a passion for customer service and a flexible approach
• High accuracy and attention to detail
• Excellent organisational skills with the ability to manage multiple projects
• Creative problem solver
• The ability to adapt to a constantly changing environment and to work collaboratively to drive results and support the wider team and business objectives
• Policy development and management
• Experience of managing HR projects

·