Service Improvement Manager - Workplace Adjustment
- Employer
- Michael Page Human Resources
- Location
- Northampton, England
- Salary
- £42000 - £50000 per annum
- Closing date
- 18 Feb 2022
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- Sector
- Accountancy Banking, Finance & Insurance
- Contract Type
- Permanent
- Hours
- Full Time
- Job Type
- Occupational Health
Job Details
You will identify opportunities and drive continuous improvement to Workplace Adjustment services, monitor performance and maintain oversight of the global Workplace Adjustments process as well as proactively engage and communicate with internal stakeholders and suppliers.
Client Details
Michael Page HR are currently recruiting on behalf of a Global Financial Services client, who are looking for an exceptional HR professional, who has in-depth knowledge in Workplace Adjustment services and legislation.
Description
- Own and manage end to end escalated or highly complex Workplace Adjustments cases
- Act as the Subject Matter Expert on Workplace Adjustment Process and Policy
- Identify improvements based on analysis of risk, cost, resource availability, customer service
- Identify and lead implementation of agreed improvements to continuously enhance service delivery and improve the colleague experience
- Operate & evaluate implemented process and procedure change, and feedback to relevant parties
- Work in conjunction with HR Operations team in relation to significant change projects
Profile
- Previous experience in identifying and developing Workplace Adjustment services and processes
- In-depth knowledge around Workplace Adjustment legislation and services
- Skilled in obtaining and analysing data, to support service performance improvement activities
- Track record of cost/performance delivery against agreed Service Levels
- Thorough understanding of governance, controls and risk management when it comes to processes related to Workplace Adjustments
Job Offer
Service Improvement Manager - Workplace Adjustment
Flexible Working - Northampton (Hybrid working, 2 days in the office)
Paying up to £50,000
Sector - Financial Services
Company
Michael Page Human Resources is acknowledged as one of the leading recruitment companies for human resources with over 30 years of recruitment expertise and a team of specialist consultants based in offices nationwide. If you’re looking for permanent or temporary job opportunities in human resources, let us use our extensive network and strong relationships to help you find you the next step in your career.
Michael Page Human Resources recruit HR roles nationwide, ranging from HR Administrator to Global HR Director and also within the specialist areas of HR including Learning & Development, Recruitment, Reward, and Talent.
We offer vacancies across executive, director, manager and junior levels with many of the UK’s leading companies. Our teams have specialist consultants that focus on permanent, interim and contract opportunities. Find out more about our consultants here.
To get started browse for human resources jobs or contact one of our offices directly to find out how our expertise could make a difference to your HR recruitment process.
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