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Learning and Development Trainer

Employer
Hays Human Resources
Location
Brighton, England
Salary
£30000.00 - £33000.00 per annum + benefits
Closing date
13 Jun 2022

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Job Details


Your new company
Our Not-For-Profit client is recruiting a 1 year FTC for a L&D, Customer Support Trainer to be based at their offices in Brighton.

Your new role
As a Customer Support Trainer you will be supporting, assessing and coaching the department trainers to enable effective L&D whilst assuring all learning programmes meet business and learner requirements. you will evaluate and assess the effectiveness of the learning material and identify requirements for continuous improvement and support trainers to deliver high quality learning programmes from design to evaluation.

What you'll need to succeed
In order to succeed in the role, you must have an understanding and practical experience of adult learning and development techniques and methodologies, gained through extensive experience as a trainer/HR professional. You must also have knowledge of customer service call handling techniques in a contact centre environment plus experience of communicating and presenting to large groups of all levels.

What you'll get in return
In return, you will receive a starting salary of £30,000 plus civil service pension, 25 days annual leave, flexible and hybrid working, development opportunities plus bonus.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Company

About Hays

At Hays, we know that finding the right role at the right time takes careful consideration. As lifelong career partners we’re with our candidates each step of the way.

Whether you’re seeking a job for right now, a career change, or to move up the career ladder, we have the expertise, the up-to-date knowledge, connections and training to help you get where you want to go.

Providing an unmatched wealth of jobs across industries and professions, using our insights and market leading salary checker, employer relationships, pathways and support, we bring roles that challenge and excite you.

And it doesn’t end there. Our expert consultants are here to help get you more than your next job – offering training and upskilling via our free-to-use My Learning platform.

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