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Benefits Operations Manager

Oakleaf Partnership
City of London, England
Closing date
23 Jun 2022
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Job Details


  • Responsible for benefits operational processes including joiners, leavers, absences, monthly payroll, invoice payments and any other administration processes.
  • Reconciliation of benefits plan membership, payroll and external provider records to ensure the accuracy of coverage.
  • Responsible for documenting and updating the processes.
  • Provision of census data to benefits providers as required. Run reports from appropriate systems to extract data. Responsible for monthly and annual pensions administration, ensure contributions are correct and funds are invested on time.
  • Basic understanding of the company pension plan and/or statutory requirements of the country will be needed.
  • Maintain the relevant documents such as online articles, policy information and application forms for all online and off-line contents, including HR Hub, My Benefits (where applicable), Workday, Employee Handbook etc.
  • Assist with global benefits administration, invoice processing and employee queries Undertake administration tasks where benefits plans require employer approvals, arrange documents to be signed and maintain records as appropriate.
  • Reconcile invoices and provide information to payroll for disbursements.
  • Collate tax information where applicable and communicate to payroll.
  • Apply exception processing and co-ordinate instruction for payroll. Assist with employee communication by identifying appropriate distribution lists and release communication.


Experience and Qualifications Required

  • 7-10 years experience of Benefits/Rewards Operations Management
  • Strong skills in operational planning, administration and engagement with various levels of staff Reconciliation skills using Excel and reports from HR systems Eye for details and ability to work at ease with IT systems



Oakleaf Partnership is the UK’s largest independent HR recruitment consultancy. Founded in 2005, we have built enduring relationships with HR functions across every sector; thanks in part to our expertise, but also our collaborative approach. We listen. We share our insights. We take the time to truly understand the culture of an organisation – the person behind a CV.

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