Employee Relations and HR Policy Manager - Vice President

Michael Page Human Resources
City of London, England
Competitive Benefits Package
Closing date
14 Jul 2022

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Job Details

A Financial Services firm, based in the city of London, seeks a Human Resource - Employee Relations and HR Policy Manager - Vice President to work with managers and HR Business Partners (HRBPs) to address workplace conflicts by aiming to resolve issues in a manner that creates a positive culture and healthy work environment.

Client Details

A Financial Services firm based in the city of London.


A Human Resource - Employee Relations and HR Policy Manager - Vice President to have the following responsibilities:

Employee Relations

  • Be the key point of contact between the HRBPs and the Senior Employment Legal Counsel for all ER matters.
  • Be the subject matter expert for all ER matters, delivering consistent and appropriate ER advice and support to management and HR in a timely manner. Use your knowledge of employment law and the organisation's policies and practices to propose recommendations and solutions, while balancing risk and business objectives. This may include advice in relation to grievances, disciplinary processes, appeals, redundancies, terminations, performance management, long term sickness absence, speak up or whistle-blower complaints and employment tribunal action.
  • Take the lead on live ER cases in the UK escalated to ER by the HRBPs and manage to conclusion in a timely manner, providing regular updates to relevant HRBPs, management and other stakeholders. Conduct thorough investigations into issues as necessary, making recommendations for action. Prepare relevant paperwork and investigation materials, coordinate investigations, arrange hearings, brief hearing managers, manage consultations with employees and maintain excellent records.
  • Support regional HRBPs as required with ER cases, for example by conducting investigations.
  • Support the HRBPs and the businesses through change management initiatives including restructures and any subsequent integration, harmonisation and/or simplification, acquisitions and outsourcings.
  • Manage DSARs, together with external counsel/support where required.
  • Maintain a central tracker of ER cases across EMEA, ensuring cases are managed and progressed efficiently and accurate records are maintained. Ensure all internal reporting of ER case load (e.g. to Risk and management) is managed in a timely and accurate manner. Track ER costs for HR where needed and specifically those associated with employee litigation and disputes.

Policies and Procedures

  • Support in the updating and maintenance of effective HR and ER processes, policies, practices and principles to ensure consistency, compliance with regulatory and employment law and best practice and mitigation of risks in a regulated environment. This includes ensuring that policies are appropriately implemented and updated across EMEA. This will involve working together with the HR Policy, Regulation and Governance team and the Senior Employment Legal Counsel.
  • Support the regular review process of the Employee Handbooks (Permanent, Temporary Workers and Agency Workers).
  • Manage internal governance and approval actions required for policy implementation and changes.
  • Assist the Senior Employment Legal Counsel to monitor changes to employment law and practices across EMEA and ensure that these are communicated to relevant stakeholders and integrated into existing policies and practices.
  • Assist the Senior Employment Legal Counsel in the maintenance of existing employment document templates and the development of guidance, FAQs, additional templates etc.
  • Assist the Senior Employment Legal Counsel and the Learning & Development team in the co-ordination and development of educational workshops for HRBPs and managers on policies, ensuring they are up-skilled to deal with people in a fair, consistent and effective manner.
  • Assist with ad hoc Bank and HR projects as required


A Human Resource - Employee Relations and HR Policy Manager - Vice President with the following knowledge, Skills, Experience & Qualifications:

  • HR qualification or equivalent experience.
  • Experience of managing a range of complex and sensitive ER cases to resolution in the UK. Policy experience, or a demonstrable interest in policy development, is also required.
  • You will have gained this experience preferably within the financial services sector and have an understanding of the regulatory environment and in particular, the impact of SM&CR on employment policies and practices.
  • Good understanding of UK employment law, and how to apply this in a commercial setting. Knowledge of employment legislation principles across EMEA is an asset but not required.
  • Ability to communicate clearly and concisely both orally and in writing, with strong attention to detail
  • Possess strong influencing, negotiation and communication skills, experience dealing with multiple stakeholders in a complex structure. Coaching and facilitation skills are an advantage.
  • To be open and approachable with a team working and collaborative approach, while able to operate with a good degree of autonomy.
  • Strong organisational skills
  • Risk awareness

Job Offer

A competitive base salary and total packaged depending on skill-set and experience


Michael Page Human Resources is acknowledged as one of the leading recruitment companies for human resources with over 30 years of recruitment expertise and a team of specialist consultants based in offices nationwide.  If you’re looking for permanent or temporary job opportunities in human resources, let us use our extensive network and strong relationships to help you find you the next step in your career.

Michael Page Human Resources recruit HR roles nationwide, ranging from HR Administrator to Global HR Director and also within the specialist areas of HR including Learning & Development, Recruitment, Reward, and Talent.

We offer vacancies across executive, director, manager and junior levels with many of the UK’s leading companies. Our teams have specialist consultants that focus on permanent, interim and contract opportunities. Find out more about our consultants here.

To get started browse for human resources jobs or contact one of our offices directly to find out how our expertise could make a difference to your HR recruitment process.

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