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HR Operations Manager

Michael Page Human Resources
City of London, England
Closing date
28 Jul 2022

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Professional Services
Contract Type
Full Time
Job Type
HR Manager
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Job Details

HR Operations Manager to join our growing Human Resources function. Based in our London office, you will deliver HR services to the teams across our global offices with a focus on EMEA [London, Hamburg and Dubai].

Client Details

Global leader in knowledge on-demand


  • Improve the effective operations of the HR Department, providing support to the EMEA HR Manager and HR Director
  • Leading an HRIS transformation working alongside global operational HR teams, Finance, Comms and Procurement to ensure a smooth transition to a new HR system
  • Optimising operational HR processes and systems by reviewing global processes and removing inefficiencies
  • Proactively review and as appropriate identify and make improvements to HR practices, processes, systems, procedures, and templates. Ensuring that all documentation remains compliant and fit for purpose
  • Provide operational HR advice and guidance to managers and employees on policies, processes, and procedures
  • Day to day management and development of the EMEA HR Operations team
  • Act as a point of escalation on complex or difficult HR operational queries. Taking decisions to resolve issues as appropriate, referring to the EMEA HR Manager, as necessary
  • Ensure key deadlines are met such as HR and Payroll processing dates for EMEA
  • Optimise operational HR processes and systems by reviewing global processes and removing inefficiencies
  • Maintain accurate employee records on HRIS. Monitor sickness absence and SSP, liaising with payroll where applicable. Act as a main point of contact for maternity and shared parental leave queries. Arrange meetings to provide advice and guidance on policies and procedures
  • Responsible and accountable for HR data integrity, security, quality and consistency, to deliver accurate and reliable data at all times and make sure processes are in place to meet GDPR requirements


  • achelor's degree in Human Resources, Business or related field or equivalent experience. CIPD Level 5 is preferred
  • 5-8 years of HR experience in a fast-paced environment
  • Previous work experience in an HR Operations or similar environment, ideally using Workday, SAP or a similar system

Desired Skills and Knowledge:

  • Proven experience designing and implementing efficient HR processes and experience with implementing HRIS processes
  • Proven stakeholder management at building professional relationships and influencing stakeholders (including Finance and Engineering), demonstrated courage in the face of adversity
  • People management experience or experience mentoring a team of assistants within HR
  • Demonstrated problem solving, interpersonal skills and proven strong written and verbal communication skills
  • Ability to multitask and prioritise/handle competing priorities in a fast paced environment
  • Flexibility and adaptability in a changing work environment
  • Ability to support EMEA HR Manager build a cohesive team while maintaining productivity

Job Offer

Competitice Salary



Michael Page Human Resources is acknowledged as one of the leading recruitment companies for human resources with over 30 years of recruitment expertise and a team of specialist consultants based in offices nationwide.  If you’re looking for permanent or temporary job opportunities in human resources, let us use our extensive network and strong relationships to help you find you the next step in your career.

Michael Page Human Resources recruit HR roles nationwide, ranging from HR Administrator to Global HR Director and also within the specialist areas of HR including Learning & Development, Recruitment, Reward, and Talent.

We offer vacancies across executive, director, manager and junior levels with many of the UK’s leading companies. Our teams have specialist consultants that focus on permanent, interim and contract opportunities. Find out more about our consultants here.

To get started browse for human resources jobs or contact one of our offices directly to find out how our expertise could make a difference to your HR recruitment process.

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