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Benefits Analyst

Annapurna Recruitment
Closing date
26 Sep 2022

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Publishing & Media
Contract Type
Full Time
Job Type
Compensation & Benefits
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Job Details

Job description

HR Operations Administrator - Benefits Analyst ?

Northampton, United Kingdom ?

Competitive Salary ?

Hybrid Model


We are currently partnered with a global FTSE business who are undergoing a huge internal transformation. As part of this transformation, we are looking for an ambitious HR professional with experience in UK flexible benefits to help embed and eventually, take ownership of the benefits programme, within HR operations.


Ideal candidate should have a strong customer, operational delivery & service focus. A proactive and resilient individual, strong at managing multiple priorities and effective interpersonal skills, to collaborate and work with stakeholders, colleagues and customers. A team player who is flexible with a “can do” attitude.


This is a full time role and an exciting opportunity for the successful candidate to be joining such a leading financial services business.


Key Accountabilities:

· Supporting the delivery of best in class processes and service.

· Understanding the UK benefits provision and developing an in depth knowledge as Subject Matter Expert.

· Providing effective resolution of customer requests, queries and escalations in line with agreed service levels.

· Compliance with Risk and Control Framework, Policies, Standards, regulatory requirements and all processes relating to UK Benefits.

· Ensuring all processes are documented and maintained.

· Identifying and driving improvement to ensure efficient operation and delivery of the benefits.



Essential Skills/Basic Qualifications:

· Service Delivery Excellence - Experience of delivering excellent Customer Service and Operations within HRs

· Strong problem solving skills - experience of handling complex queries, interpreting policy and collaborating with relevant stakeholders to identify and implement a solution.

· Strong communication skills, with the ability to communicate to people at all levels both written and verbal.

· Attention to detail and accuracy;

· Advanced user of Microsoft Office, particularly Excel.

· Project Management Skills

· Analytical Skills



Desired skills/Preferred Qualifications:

· Relevant experience in HR operational delivery.

· Experience of UK employee benefits provision, dealing with annual benefits processes, or benefits providers

· SAP/Workday

· Experience of supporting implementation of system changes.

· Ability to empathise with colleagues and act with tact and integrity.


This is an amazing opportunity for you to get involved with an ambitious team, please get in touch with me directly to find out more or share your CV directly to


Based in London & Munich and focussing on the UK, DacH & Nordic Markets, Annapurna Recruitment was founded by its three partners, Nigel Fox, James Ballard and Charlie Appleyard, with the intention of being the best and most responsible recruitment company in the HR sector.

With more than 40 years’ combined experience between them, you will be dealing with an HR consultancy with an excellent track record.

We are a company that is challenging conventional traditional transactional recruitment in the agency field by the creation and facilitation of a world-class thought leadership community, the Business Transformation Network, with over 40,000 members worldwide. 

We are absolutely committed to providing the highest degree of service possible to both our candidates and clients.

We stand to be a responsible recruitment company. Responsible in two major ways: firstly our unique CSR strategy and secondly by building deep continuous relationships with the talent communities we deliver to and serve. 

From day one Annapurna has been a keen supporter of the environment originally being the only recruitment company in Europe to be a member of environmental foundation, 1% for the planet. However we wanted to do more. We wanted to give money to social charities as well as the environmental causes that are close to our heart, leading to the advent of Annapurna Giving.

The 6 charities we are supporting now have been chosen by Annapurna's three directors; Nigel Fox, James Ballard and Charlie Appleyard and reflect the causes that are personal to them. We support Parkinson's UK, The Cure Parkinson's Trust, Amnesty International, Haven’s Hospice, The Soup Kitchen & Friends of the Earth. By selecting these charities Annapurna wishes to continue in its quest for ethical and socially responsible recruitment.

These cutting edge principles have led to us being awarded a number of accolades in both the UK and internationally such as 'Best Professional Services Agency' at the Recruiter Awards in 2019, 2017 and 2015, 'Best Small Agency' at Global Recruiter Awards 2017 and 'Best Small Companies to Work For' at The Sunday Times Best Companies list 2020 & 2017.

Find Us
020 3031 2468
9th Floor, The London Studios
60-72 Upper Ground
United Kingdom
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