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Head of Learning and Leadership Development

North West Ambulance Service
£56,164 to £65,262
Closing date
8 Jan 2023

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Contract Type
Full Time
Job Type
Learning & Development
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Job summary  

The Trust has developed an exciting new role for an experienced Learning and Leadership Development professional to provide leadership and management of the Trust's Learning and Development function.

Main duties of the job  

The successful candidate will have experience of managing a learning function, with proven experience of successfully developing and delivering leadership and talent management activities across a range of leadership roles. Applicants will be able to demonstrate innovative ways of creating and delivering learning across a geographically spread organisation and also in developing learning interventions to meet specific individual and or team needs.

We are looking for an experienced coach who will be able to develop the trusts coaching capacity and capability.

Experience of strategy and policy development is essential and the successful candidate will be customer focused and outcome oriented, with the ability to think strategically whilst also delivering the day to day requirements of the role. You will possess a clear strategic view of the link between effective organisational learning and organisational performance. You will also have experience of successfully contributing to the broader workforce and people agenda.

Advert will close on 8th January 2023

NWAS is committed to employing compassionate, inclusive, and adaptive leaders. We offer a dynamic recruitment process, enabling applicants to work together, be at their best to make a difference, in line with our trust values and leadership philosophy. Applicants are requested to be available on 23/01/2023 for the selection process please plan to be available all day

About us  

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.


Job responsibilities  

Please ensure that you have fully read the job description and person specification before applying for this role.

Person Specification Qualifications and Education


  • Current member of CIPD
  • Coaching/mentoring qualification
  • Educated to Masters degree level or equivalent education and experience

Skills and Abilities


  • Excellent inter-personal skills with ability to develop positive working relationships at all levels (internally/externally)
  • The leadership qualities necessary to inspire others
  • The confidence to challenge existing practices and to lead initiatives for new and efficient use of resources
  • Able to communicate highly complex and highly sensitive information to staff at all levels of the organisation and outside agencies using a wide variety of techniques and in a confident and professional manner.
  • Excellent written and communication skills to present and communicate complex information
  • Natural coaching style
  • Effective presentation and organisational skills
  • Ability to negotiate and influence persuasively, to command confidence and respect from internal colleagues, staff and representatives
  • Strong analytical, problem solving, reasoning and decision-making skills.
  • Ability to design and implement changes to improve systems and processes.
  • Ability to design and facilitate a wide range of learning opportunities to a diverse learning community
  • Ability to maintain confidentiality and deal with situations sensitively.
  • Collaborative leadership style which enables others to play to strengths
  • Able to work to tight deadlines and pay attention to detail.
  • Able to prioritise and manage own work.
  • Proactive and self-motivated

Knowledge and Experience


  • Significant post-graduate experience of managing a learning & development function including teams within a complex organisation and with exposure to a range of L&D issues.
  • Experience of leading innovative learning and leadership development initiatives using the 70:20:10 philosophy
  • Proven experience of delivering leadership development and talent management activities across a range of leadership roles.
  • Experience of developing learning interventions to meet specific needs.
  • Knowledge of innovative blended learning solutions and facilitation
  • Experience of strategy and policy development
  • Experience of leading others through change

Personal Attributes


  • Driving licence and access to a car for business use OR ability to travel to sites using other methods of travel within reasonable timeframes

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.



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