HR Advisor

Hays Human Resources
Cardiff, Wales
Up to £33990.00 per annum
Closing date
12 Feb 2023

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Contract Type
Full Time
Job Type
HR Advisor
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Job Details

HR Advisor/Covering South Wales/Private Sector/Salary £33,990 + Benefits/WFH with Travel 2/3 days a week.

Your new company
Hays HR are proud to recruit a HR Advisor for our Private Sector client who offer professional nursing, residential and dementia care for the elderly. The successful candidate will provide high quality ER / HR support and advice to Home Managers and Area Directors in a focused way. To support the HR Manager and the operational teams to deliver the Business' vision and mission.

Your new role
*Act as the initial point of contact in your Group for all ER issues, providing high quality ER / HR support and advice to Home Managers ensuring all colleagues are managed fairly and consistently across the business.
*Act as a liaison between colleagues and managers to prevent escalation of HR issues and assist in resolutions.
*Provide proactive and pragmatic ER support to Home Managers regarding their understanding and interpretation of HR policies and practices.
*Provide coaching and guidance to line managers on all aspects of ER policies and practices at the point of calling.
*Attend Homes within Group to support with ER issues and provide coaching and guidance on HR policy and practice to Home management team.
*Work closely with the Regional HRM to ensure advice is provided in a timely manner by the appropriate person. *Work with the Regional HRM to actively manage to closure all ER cases in the Group within reasonable timescales.
*Support Home Managers with LTS cases, advising on actions to reduce length of absence and escalating to the Regional HRM at an appropriate stage.
*Escalate complex ER case management to the Regional HRM who will then provide continuity of support. - Collate weekly MI on all suspensions and on long terms sickness cases.
*Provide administrative support to the HRM's in respect of documentation for ER cases.
*Collaborate closely with the Regional HRBP and Regional HRM to provide high quality and consistent HR support to all colleagues and managers in the Group to support company strategy.
*Create and maintaining accurate records of all calls received and advice given.
*Maintain accurate and timely records and ensure all HR cases are logged appropriately.
*Identify and report themes and trends to Regional HRBP and HRM that emerge from case work and queries.
*Contribute to the continuous improvement and updating of HR policies and procedures in line with current employment legislation.
*Ensure that all personal and departmental deadlines are met.
*Promote a professional image of the Company at all times.
*Ensure personal conduct upholds the Company Equal Opportunities policy.

What you'll need to succeed

*CIPD qualified to Level 3 or working towards CIPD qualification.
*Strong working understanding of Employment Law & HR 'best practice'
*Knowledge of relevant HR policies and procedures and best practice on ER
*Strong working knowledge of ER issues such as, Discipline, Grievance, Suspensions, Performance Improvement and Sickness absence.
*Commercially focused approach
*At least 2 years' experience in providing ER advice on a range of cases to line managers
*Experience of supporting the admin preparation for ET claims.
*Excellent communication skills, both verbal and written.
*Excellent customer service skills.
*IT literate to include the use of Microsoft Office Ability to prioritise and plan time effectively.
*Working to tight deadlines whilst responding to last minute changes within these.
*Ability to analyse management information to drive decision making.
*Experience of working remotely

What you'll get in return
competitive Salary & Benefits

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at


About Hays

At Hays, we know that finding the right role at the right time takes careful consideration. As lifelong career partners we’re with our candidates each step of the way.

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