ER Case Manager

Hays Human Resources
London, England
£45000 - £49800 per annum
Closing date
15 Feb 2023

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Contract Type
Full Time
Job Type
Employee Relations
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Job Details

Your new company
This higher education institution are a leading University in the heart of London, providing world-class education in the business and professions spaces. As an employer, they pride themselves on creating a cultural environment that is welcoming and encourages all individuals to strive to the best of their ability.

Your new role
Reporting to the Head of HR Partnering, this role will be responsible for:

  • Leading on the resolution of a back-log of ER cases covering complex disciplinary, long-term absence, and complex health
  • Work closely with managers, supporting them through the ER process (from initiation to tribunal, where necessary) and advising on relevant employment law and ER best practice
  • Advise and mentor HR Advisors (2) on ER best practice
  • Support Head of HR Partnering with updating relevant policies and processes

What you'll need to succeed
To be considered for the fixed-term role, you will have:

  • Extensive experience managing complex ER cases, with experience and tribunal/litigation stage
  • Ideally experience within a higher education institute, or other public sector organisation
  • Excellent stakeholder management experience, with evidence of supporting managers at all levels with ER cases
  • Experience working with trade unions is desirable, but not essential.

What you'll get in return
This 6 month fixed-term contract is offering a salary of up to £49,800 (pro rata) and will be a hybrid working role with 2-3 days per week from the institutes office near Russell Square.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at


About Hays

At Hays, we know that finding the right role at the right time takes careful consideration. As lifelong career partners we’re with our candidates each step of the way.

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And it doesn’t end there. Our expert consultants are here to help get you more than your next job – offering training and upskilling via our free-to-use My Learning platform.

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