Head of People Operations

Michael Page Human Resources
Epsom, England
Closing date
21 Feb 2023

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Not for Profit/Charity
Contract Type
Full Time
Job Type
HR Manager
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Job Details

The Head of People Operations will be a key leader within the Leadership Team and fundamental to the implementation of a new 5-year strategy. Responsible for delivering on an ambitious people delivery plan and leading key projects.

Client Details

My client is a highly recognised and one of the oldest, most established in the UK having pioneered specialist support for over 200 years.

The Head of People Operations will be joining at an exciting time as they launch their new five-year strategy working towards a 'people first' culture putting people at the heart of the charity and being the driving force for change.


Reporting to the Director of People the Head of People Operations will lead a team of People Partners, Internal Communications and the People Support Team to ensure practices continually evolve to reflect a fast paced environment, ensuring processes continually improve. Responsibilities include:

  • Lead, inspire, coach, and develop team members, ensuring high levels of performance.
  • Lead on key projects to ensure the 2027 Strategy and the People Delivery Plan are successfully delivered.
  • Continuously improve colleague experience through simplification of processes and policies.
  • Collaborate, coach, and build relationships with stakeholders across the Charity with a focus on the Leadership Team.
  • Support on a wide range of ER related matters providing expert advice whilst coaching management.
  • Lead on Equity, Diversity and Inclusion projects that align to the Inclusion Strategy.
  • Manage the People Operations budgets effectively, including identifying and delivering realistic cost-improved plans.


Key attributes for the successful Head of People Operations:

  • Extensive knowledge of HR and a broad understanding of Organisational Development disciplines and up to the minute best practice
  • MCIPD or equivalent level of experience
  • Proven and demonstrable experience of successful delivery in a senior people leadership role
  • Experience of managing growth and TUPE
  • Experience of managing organisational wide complex projects from start to completion
  • Able to manage budgets and generate cost savings where appropriate
  • Experience of working with HR systems and maximising their potential
  • Championing and implementing equity, diversity and Inclusion strategies throughout the organisation

Job Offer

The successful Head of People Operations will receive a comprehensive benefits package including pension, life assurance and 25 days holiday.

Almost 100% remote working with the need to be in the office at least once a month and visit various office locations in the South on an ad hoc basis to meet business needs.


Michael Page Human Resources is acknowledged as one of the leading recruitment companies for human resources with over 30 years of recruitment expertise and a team of specialist consultants based in offices nationwide.  If you’re looking for permanent or temporary job opportunities in human resources, let us use our extensive network and strong relationships to help you find you the next step in your career.

Michael Page Human Resources recruit HR roles nationwide, ranging from HR Administrator to Global HR Director and also within the specialist areas of HR including Learning & Development, Recruitment, Reward, and Talent.

We offer vacancies across executive, director, manager and junior levels with many of the UK’s leading companies. Our teams have specialist consultants that focus on permanent, interim and contract opportunities. Find out more about our consultants here.

To get started browse for human resources jobs or contact one of our offices directly to find out how our expertise could make a difference to your HR recruitment process.

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