This job has expired

HR Team Leader

Hays Human Resources
Portsmouth, England
£27055.00 - £32934.00 per annum
Closing date
20 Mar 2023

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Public Sector
Contract Type
Full Time
Job Type
HR (General)

Job Details

Were seeking an experienced HR Team Leader (Transactional HR & Pay) to supervise an HR & Pay service team

We have a new opportunity for an HR Team Leader (Transactional HR, Employee Life Cycle, Payroll) for a 12 months contract in Portsmouth, Hampshire.

As an HR Team Leader you will be supervising a team of 6 HR Administrators who will be handling/processing a high volume of HR transactional / employee life cycle activities including overseeing the outsourced payroll service.

Key responsibilities

  • Supervision / workload management of a team of 6 HR Administrators who process all aspects of employee life cycle data/information into an HR System. - (Coaching, Guidance, Support, Performance Review)
  • Manage the relationship with outsourced payroll provider
  • Handle complex HR & Payroll queries - investigation/review /problem solving and engagement


  • Responsible for the day to day, operational management of the Transactional HR Team
  • Responsible for ensuring all new staff details set up on HR systems before their start date in order that they are paid correctly and on time.
  • Responsible for ensuring that all changes and leavers information that has been sent through for processing are actioned to meet payroll deadlines.
  • Responsible for overseeing the contract compliance and maintaining the relationship with the external payroll provider.
  • Ensure that all pay affecting information is sent to the payroll provider within agreed monthly deadlines.
  • To ensure effective use of HR systems ensuring team members are trained appropriately.
  • Lead on complex pay queries and liaise with outsourced payroll providers as required.
  • Lead the monthly payroll conference call, providing feedback to the Recruitment Manager and input into the quarterly face to face contract meeting when required.
  • Work with the Payroll Providers Team leader to resolve issues and improve the overall customer experience in relation to pay and pay related matters.
  • To take a proactive role with internal and external stakeholders, forming and maintaining strong working relationships with managers and staff, and assisting in building the reputation of this part of the HR team.
  • To undertake analysis and produce regular reports in relation to the Transactional HR Teams performance and activity (Key Performance indicators) in order that this can be measured and monitored effectively.
  • To assist with the regular review of Transactional HR services processes and procedures, ensuring that the service is meeting the needs of the customers and the needs of the organisation, implementing changes where appropriate and in accordance with risk management and governance standards and within legislative boundaries.
  • To conduct regular meetings with the team in order to manage operational workload effectively.
  • Deliver training to new members of staff within the team ensuring correct policies and procedures are adhered to.


Skills and Knowledge
  • Proficient in the use of the Microsoft packages including Excel, Powerpoint and Word. Familiar with the HR information requirements of a large organisation
  • Working knowledge of Public Sector / Large transactional HR teams
  • Knowledge of HR Shared Services / HR Systems / outsourced HR Payroll provider
  • Able to influence at all levels across the organisation
  • Able to manage relationships with external suppliers
  • Able to summarise data into information and communicate a story to managers
  • Strong presentation skills, experience of training.
  • Strong interpersonal and communication skills

  • Experience in working in a busy HR environment
  • Experience of dealing with complex pay issues
  • Experience of managing HR Systems
  • Experience of preparing written information, reports and presenting information verbally
  • Experience in managing a small to medium sized team
  • Experience in delivery of a high-quality customer service

  • Educated to Level 3
  • Supervisory Management qualification - desirable
  • Evidence of continuous professional development

This role is offered on a 12 months fixed term contract basis
Site is in Portsmouth with flexibility offered for Hybrid working eg - site/home as agreed with manager

27 days Holiday + Bank
Excellent Pension

What you need to do now
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If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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