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HR Services Manager

Michael Page Human Resources
City of London, England
£70000 - £85000 per annum
Closing date
31 Mar 2023

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Engineering & Manufacturing
Contract Type
Full Time
Job Type
HR Manager

Job Details

Currently recruiting a HR Services Manager for a well established Energy and Renewable business based in Central London. This role is a newly created permanent position looking for a strong operational HR Manager.

Client Details

Our client is a well known and global energy and renewable business based in central London. They have created a HR Services Manager to join their team to drive operational HR and improve their shared services function.


HR Delivery includes HR operations, analytics and systems, and requires a thorough understanding and knowledge of the employee data contained in the HR Information Systems (HRIS). This job ensures that analytics operates at the heart of the HR team, providing data and creating insights to drive operational and strategic decision-making.

  • Oversees the HR Assistants as custodians of employee data, and in servicing inbox queries.
  • Custodian of HR policies, updating them directly or through the HR Business Partners.
  • Oversees the HR budget ensuring overspend is escalated.
  • Supports the embedding of Standard Operating Procedures for HR operations processes, to ensure consistency in the end-to-end execution.
  • Works with wider HR operations team to deliver to agreed service level agreements, helping to report on key performance indicators (KPIs) to enable monitoring and reporting of service delivery.
  • Ensures the HR Operations function accurately process employee lifecycle instructions, including joiners, employment changes and leavers.
  • Custodian and author of policies to support operational HR activities and processes, ensuring alignment to relevant process documentation. Ensures policies are kept up to date, are in the appropriate templates and hosted on the relevant pages of the intranet, accessible to the intended employee groups. Drives the embedding of HR policies.
  • Drives UK reward, benefits and systems changes for alignment and consistency across the Group.
  • Supports the embedding of reward polices and practice, suggests enhancements to improve the employee experience in a cost-efficient way.
  • Effective management of transactional HR activities and employee benefits, to improve the employee experience.
  • Develops and manages a suite of analytics reports to support enterprise and functional requirements


  • Educated to degree level.
  • Professional qualification, together with a qualification in Human Resources - CIPD Level 5 or above desirable
  • Strong HR Operations experience in a similar-sized organisation (global context)
  • HR systems transformation / implementation experience
  • Sound understanding of UK employment law and an ability to apply these appropriately.
  • Experience of managing ER cases, initially providing advice to line managers, while training HR Assistants to provide first-line advice.
  • Trained in job evaluation methodologies, HAY methodology preferred (desirable)
  • Experience of managing resources; people and financial.

Job Offer

  • Central London location with Hybrid working 3 days in office 2 from home
  • Permanent role
  • Global Energy & Renewable business


Michael Page Human Resources is acknowledged as one of the leading recruitment companies for human resources with over 30 years of recruitment expertise and a team of specialist consultants based in offices nationwide.  If you’re looking for permanent or temporary job opportunities in human resources, let us use our extensive network and strong relationships to help you find you the next step in your career.

Michael Page Human Resources recruit HR roles nationwide, ranging from HR Administrator to Global HR Director and also within the specialist areas of HR including Learning & Development, Recruitment, Reward, and Talent.

We offer vacancies across executive, director, manager and junior levels with many of the UK’s leading companies. Our teams have specialist consultants that focus on permanent, interim and contract opportunities. Find out more about our consultants here.

To get started browse for human resources jobs or contact one of our offices directly to find out how our expertise could make a difference to your HR recruitment process.

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