HRBP - operational/strategic mix

Michael Page Human Resources
Milton Keynes, England
£41000 - £46000 per annum + 10% bonus, 28 days holiday + BH
Closing date
5 Apr 2023

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Travel & Transport
Contract Type
Full Time
Job Type
HR Business Partner

Job Details

To work with the System Operator leadership team, under the direction of the Head/Senior HR Business Partner to deliver the business aligned People Plan/HR strategy and provide coaching and support to members of the supported leadership team.

Client Details

The company that owns, repair and develop the railway infrastructure in England, Scotland and Wales.

That's 20,000 miles of track, 30,000 bridges, tunnels and viaducts and the thousands of signals, level crossings and stations. We manage 20 of the country's largest stations, while all the rest - over 2,500 - are run by the train operating companies.


To work with the System Operator leadership team, under the direction of the Head/Senior HR Business Partner to deliver the business aligned People Plan/HR strategy and provide coaching and support to members of the supported leadership team.

You will provide pro-active, value add HR support to the supported business leaders across System Operator on medium term and operational people issues, including using your previous experience of complex employee relations to advise on escalated cases which require local management. You will meet with your key stakeholders at our Milton Keynes Headquarters on a regular basis and this role will also involve frequent travel to our Waterloo Station offices.

A note from the hiring manager...

This is a fantastic role where no day will be the same! You will have opportunities to be involved with the full remit of the generalist HR partner role, working closely with business leaders on different projects to deliver key objectives whilst developing your skills and experiences'

Key Accountabilities:

1. Working closely with the supported business, to implement and deliver the HR Strategy/People Plan to include; talent, succession planning and change management, in order to support the delivery of business objectives and drive a high performance culture.

2. Work closely and building strong relationships with members of the supported business senior leadership team and other relevant stakeholders. Coach, advise and challenge, where appropriate, business leaders on short and medium term HR issues as required.

3. Provide operational HR support on (for example) organisation change, senior appointments, salary and bonus, graduate or apprentice programmes.

4. Successfully deliver client responsive, cost effective and integrated people solutions that address key business objectives, gaining acceptance from key stakeholders.

5. Reinforce the ownership of people management by the business and line managers and support the HR delivery model.

6. Work with the broader HR function, including Centres of expertise, HR Direct and HR shared services teams to provide the best solutions for the business.

7. Work with appropriate Union representatives to support the business in delivering business solutions.

8. Liaise with HR Business Partners in other areas of the business in order to work collaboratively on cross business/geographical issues.



· Demonstrates strong business/commercial approach and understanding of business needs.

· Proven experience of working in partnership and building strong working relationships with senior managers in order to improve people management.

· Passionate about customer service with ability to articulate previous achievements through business deliverables.

· Knowledge and experience of implementing best practice HR solutions to drive a high performance culture.

· Experience of coaching and influencing senior managers.

· Excellent communication skills and ability to negotiate and influence effectively with all levels of an organisation.

· Understands how to work with the business to identify, develop and retain talent.

· Excellent technical HR Knowledge - CIPD qualified or relevant experience to demonstrate level of competence.

· Proven track record of operating in a complex working environment.

· Involvement in organisation change programmes e.g. TUPE, Organisation re-design, redundancy programmes, etc

· Graduate calibre


· MCIPD/post-graduate human resources qualification.

· Understanding of project management principles and experience of managing complex projects to successful conclusion.

· Experience of managing projects to successful conclusion.

· Experience of working within a unionised environment.

Key Leadership Capabilities

· Influencing others

· Creating solutions

· Understanding others

· Making things happen

· Thinking flexibly

· Customer focus

Job Offer

Hybrid working, 2/3 days on site.

10% bonus

75& off rail travel

28 days holiday plus bank holidays

final salary pension

plus much more available on the flexible benefits package


Michael Page Human Resources is acknowledged as one of the leading recruitment companies for human resources with over 30 years of recruitment expertise and a team of specialist consultants based in offices nationwide.  If you’re looking for permanent or temporary job opportunities in human resources, let us use our extensive network and strong relationships to help you find you the next step in your career.

Michael Page Human Resources recruit HR roles nationwide, ranging from HR Administrator to Global HR Director and also within the specialist areas of HR including Learning & Development, Recruitment, Reward, and Talent.

We offer vacancies across executive, director, manager and junior levels with many of the UK’s leading companies. Our teams have specialist consultants that focus on permanent, interim and contract opportunities. Find out more about our consultants here.

To get started browse for human resources jobs or contact one of our offices directly to find out how our expertise could make a difference to your HR recruitment process.

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