Coaching & Mediation Consultant

Michael Page Human Resources
City of London, England
£90000 - £110000 per annum
Closing date
5 Apr 2023

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Chemicals, Oil & Gas
Contract Type
Full Time
Job Type
Employee Relations

Job Details

Actively recruiting a unique role for a leading global oil and gas business. This permanent position is a Senior Manager role targeting experience coaching and mediation professionals.

Client Details

our client is a large and well-known Oil & Gas business operating at a global scale. They are recruiting a Senior Manager to come in and support with providing alternative, informal, neutral, confidential and independent avenue for employees to brainstorm solutions to work-related concerns and help remove barriers to the employee experience, conflict, feedback and diversity and inclusion


  • Provide employees with a safe, confidential resource to have complaints heard
  • Provide information on options for resolutions of workplace issues
  • May facilitate "informal" mediation to allow employees to address issues with a neutral party
  • Develop and manage the informal means to resolve work-related concerns effectively, quickly, and fairly
  • Manage confidentiality of information and prevents unauthorised disclosure or access to records
  • Protect information from being called upon as testimony in formal processes within or outside the Company
  • Develop and provide employee presentations on relevant subjects with the objective of preventing negative conflict in the workplace
  • Proactively counsel and influence management on strategies to address recurring workplace problems while preventing any communications from breaching confidentiality or anonymity
  • Deploy a global communications strategy (in-person, brochure, Web) that informs and educates client base of availability and purpose of this role in dispute resolution. Establish and maintain credibility with employees at all levels
  • Travel to prioritised locations across Europe, Eurasia, Africa, Middle East with primary location in London office
  • Promote awareness of and respect for diversity and inclusion to establish working relationships among employees with varying interests and concerns
  • Role model psychological safety, trust and feedback behaviours with all colleagues
  • Foster positive relationships across all cultures globally


  • BDegree or qualification in Psychology, Coaching & Mediation or related field
  • Extensive knowledge, and background on employment relations, HR policies, and employment Laws
  • Demonstrated experience coaching in accordance with the International Ombudsman Association standards of practice (confidentiality, neutrality, impartiality, independence, informality) and mediation skills on work-related concerns
  • Ability to work in the U.K. and travel to meet with employees in all EEMEA targeted locations (job requires approximately 30-40% travel).
  • Demonstrated cultural sensitivity and global awareness when working with Nationals in the various countries where Chevron conducts business
  • Experience in creating content and delivering presentations and videos on people related topics (i.e. conflict resolution, fostering an open feedback culture, empathy, active listening and inclusive behaviours)
  • Strong listening, interpersonal and communication skills. Communicate clear expectations & alignment on global teams on shared goals & outcomes
  • Conflict resolution skills, including mediation process skills
  • Manage and keep confidential information
  • Flexible, adaptable, and agile to change

Job Offer

  • Opportunity to make a change in a business
  • Travel opportunities across EMEA (once per month)
  • Flexibility & Hybrid working
  • Attractive salary and benefits
  • Work for a global tier 1 oil and gas company


Michael Page Human Resources is acknowledged as one of the leading recruitment companies for human resources with over 30 years of recruitment expertise and a team of specialist consultants based in offices nationwide.  If you’re looking for permanent or temporary job opportunities in human resources, let us use our extensive network and strong relationships to help you find you the next step in your career.

Michael Page Human Resources recruit HR roles nationwide, ranging from HR Administrator to Global HR Director and also within the specialist areas of HR including Learning & Development, Recruitment, Reward, and Talent.

We offer vacancies across executive, director, manager and junior levels with many of the UK’s leading companies. Our teams have specialist consultants that focus on permanent, interim and contract opportunities. Find out more about our consultants here.

To get started browse for human resources jobs or contact one of our offices directly to find out how our expertise could make a difference to your HR recruitment process.

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