Actively recruiting a unique role for a leading global oil and gas business. This permanent position is a Senior Manager role targeting experience coaching and mediation professionals.

Client Details

our client is a large and well-known Oil & Gas business operating at a global scale. They are recruiting a Senior Manager to come in and support with providing alternative, informal, neutral, confidential and independent avenue for employees to brainstorm solutions to work-related concerns and help remove barriers to the employee experience, conflict, feedback and diversity and inclusion

Description

• Provide employees with a safe, confidential resource to have complaints heard
• Provide information on options for resolutions of workplace issues
• May facilitate "informal" mediation to allow employees to address issues with a neutral party
• Develop and manage the informal means to resolve work-related concerns effectively, quickly, and fairly
• Manage confidentiality of information and prevents unauthorised disclosure or access to records
• Protect information from being called upon as testimony in formal processes within or outside the Company
• Develop and provide employee presentations on relevant subjects with the objective of preventing negative conflict in the workplace
• Proactively counsel and influence management on strategies to address recurring workplace problems while preventing any communications from breaching confidentiality or anonymity
• Deploy a global communications strategy (in-person, brochure, Web) that informs and educates client base of availability and purpose of this role in dispute resolution. Establish and maintain credibility with employees at all levels
• Travel to prioritised locations across Europe, Eurasia, Africa, Middle East with primary location in London office
• Promote awareness of and respect for diversity and inclusion to establish working relationships among employees with varying interests and concerns
• Role model psychological safety, trust and feedback behaviours with all colleagues
• Foster positive relationships across all cultures globally

Profile

• BDegree or qualification in Psychology, Coaching & Mediation or related field
• Extensive knowledge, and background on employment relations, HR policies, and employment Laws
• Demonstrated experience coaching in accordance with the International Ombudsman Association standards of practice (confidentiality, neutrality, impartiality, independence, informality) and mediation skills on work-related concerns
• Ability to work in the U.K. and travel to meet with employees in all EEMEA targeted locations (job requires approximately 30-40% travel).
• Demonstrated cultural sensitivity and global awareness when working with Nationals in the various countries where Chevron conducts business
• Experience in creating content and delivering presentations and videos on people related topics (i.e. conflict resolution, fostering an open feedback culture, empathy, active listening and inclusive behaviours)
• Strong listening, interpersonal and communication skills. Communicate clear expectations & alignment on global teams on shared goals & outcomes
• Conflict resolution skills, including mediation process skills
• Manage and keep confidential information
• Flexible, adaptable, and agile to change

Job Offer

• Opportunity to make a change in a business
• Travel opportunities across EMEA (once per month)
• Flexibility & Hybrid working
• Attractive salary and benefits
• Work for a global tier 1 oil and gas company