Employee Relations Assistant

Ashley Kate are delighted to be supporting a growing accountancy company as they look to recruit for a full - time, permanent Employee Relations Assistant, based in Romford.
 
The salary for this role is up to 35k, with a flexible hybrid working pattern.
 
The Employee Relations Assistant will work across the HR/ ER consultancy team offering a range of support, where needed.
 
Employee Relations Assistant - About the role
 
·Act as the first point of contact for clients, to respond to queries by email and telephone; advise on all aspects of the employee lifecycle and escalating complex or contentious issues when necessary to the ER Consultants.
·Support clients with the management of employee relations cases, ensuring timely and commercial solutions which meet their objectives, while advising on risk.
·Provide the Employment Law Consultant with a detailed case history for any cases that have potential risk.
·Drafting documents as required to accompany the advice provided.
·Draft and advise on employment contracts, handbooks, policies and procedures to ensure that they meet and enhance the business needs of our clients.
·Provide annual contract and policy updates for our clients to ensure they remain protected with changes in legislation and precedence set by recent cases.
·Shadow the projects team to gain experience within the overall service we provide.
·Maintain live trackers with HR and ER Consultants
·Assist with other HR related project work such as redundancy consultations, investigations and meetings when required.
·Understand the partner companies we work with (e.g., occupational health, background screening, psychometric assessments) and use their systems.
·Provide additional support to the consultancy team for ad-hoc tasks and projects as required.
 
Looking for:
·A HR related qualification, essential
·Previous experience or involvement with ER casework
·Experience of working in a professional services setting would be advantageous
·Good customer service skills with a desire to go above and beyond to delivering client satisfaction
·Previous experience working in a face paced, HR environment with ability to prioritise conflicting demands based on commercial outcomes.
·Enthusiasm and an interest to pursue Employee Relations topics/projects.
·Excellent administrative and organisational skills with an ability to progress several tasks simultaneously, prioritise workload and maintain effective systems.
·Ability to use Microsoft Office systems, especially Word, Excel, PowerPoint and Outlook.
 
This is a brilliant opportunity to join a well-established team as they look to grow. Interested? Get in touch with Darren Keeling on 0203 800 1500 or email darren.keeling@ashleykatehr.co.uk