Compliance Specialist

Job title: Compliance Specialist

Salary: £120 per day

Work pattern: Office based for first 2 months, then hybrid.

Location: West London

Start date: ASAP (4 week notice max)

Our client, a leading transportation organization, seeks a detail-oriented Compliance Specialist to join their People Service Delivery team. As a Recruitment company working on their behalf, we need a subject matter expert who can ensure process adherence, implement controls, and deliver exceptional stakeholder experiences.

Reporting to the Compliance Team Leader, you will:

• Plan, prioritize, and efficiently deliver agreed activities.
• Update document templates and improve processes.
• Maintain accurate system records and monitor data accuracy.
• Peer check team members' work and provide guidance.
• Serve as a subject matter expert, addressing queries and escalations.
• Resolve complex deliveries effectively.
• Role model exceptional customer service.
• Liaise with stakeholders and lead relationships when required.
• Deliver work activities to meet service standards.
• Manage and maintain high-quality standards.
• Pay meticulous attention to detail for accurate data input.
• Lead process improvement initiatives.
• Support the Team Leader in developing the team's skills.
• Utilize data to prioritize workflow and address service issues.
• Ensure effective audit and control frameworks.

Qualifications and Experience:

• Knowledge of SME is highly desirable, with demonstrated learning agility.
• At least 1 years worth of compliance/referencing experience.
• Experience in a customer service environment, focusing on quality.
• Strong analytical skills with attention to detail and accuracy.
• Proficient in Microsoft Office tools.
• Excellent communication skills with stakeholders.
• Strong organizational skills for planning and prioritization.
• Collaboration skills to work across teams and engage with stakeholders.
• Results-driven with a flexible and agile mindset.
• Ability to support team members and administer quality assurance processes.

Join our client's organization as a Compliance Specialist and make an impact. Apply now with your qualifications and experience.