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HR Operations Manager

Macmillan Davies
Cheltenham, England
£55000 - £65000 per annum + bonus
Closing date
19 Oct 2023

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Job Details

HR Operations Manager
Cheltenham / Hybrid
Up to £65k

A professional services client of ours is seeking HR Operations Manager. This is a brand new role in the HR function to over see the HR operations team and work with the HR Director.

The purpose of this role is to drive high performance within the HR Operations team to deliver efficient, effective service to the internal stakeholders

The HR team are working to drive a culture of collaboration and continuous improvement. And this role will play a significant part in taking our client through the next steps of our clients journey.

This role has responsibility for stakeholder groups across our 3 main sites and therefore there will be a requirement to travel to other sites at times.

Key role responsibilities:
* Lead on the strategic direction of the HR Operations team including involvement in a
programme of processes through people and technology.
* End to end delivery of all employee lifecycle processes, with accountability for
delivering all services that come within the scope of the HR Operations team
ensuring strong measures are in place.
* Work in partnership with managers to provide advice and coaching on employment
related issues to enable them to effectively handle issues such as probation,
performance issues, grievances, disciplinaries, absences, terminations of
* Support L&D initiatives and programmes - to champion the learning agenda with teams,
ensuring participation for individuals depending on their performance and potential.

The Ideal Candidate will be able to demonstrate the following:
* Experience of leading a HR operations team
* Client focused approach, highly motivated to provide excellent advice and delivery
of results.
* Experience of operating at senior management level including coaching, managing and
developing people.
* Good commercial awareness in order to drive quality and efficiency.
* Ability to build strong relationships at all levels of the HR team and across the
* Previous experience of working in a professional services environment - legal or



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Engage. Consult. Recruit.
For many HR professionals, we’ll need no introduction. We are one of the longest-established specialist HR recruitment consultancies in the UK, with expertise in every sector, including financial services, technology and communications, retail, and professional and business services. However, it’s our consultative way of working that really sets us apart. Engage Macmillan Davies and you’ll find the focus is firmly on you and your needs. 

Professional. Proven. Personable. 
Whether you’re an established HR Manager or just beginning your career as an HR Administrator, you’ll find our focus is on long-term candidate relationships, not short-term fixes. We’ll take as much time to understand your needs as we do client ones. Rather than simply pointing you towards a permanent or interim job in HR, we’ll ensure you make the right career move. 

Our history
To say we’ve a wealth of experience in HR recruitment is an understatement. Macmillan Davies has been a dedicated HR recruitment consultancy since 1979. Since then, we have developed into the business we are today: a market-leading HR recruitment firm with offices in London and Manchester and part of a global network that spans Asia, Australia and Europe. 

Our approach
Our approach has been developed over three decades at the forefront of HR recruitment consultancy. In that time, we’ve developed an excellent track record of adding value to leading clients in every major sector, a well-established global network and a collaborative working style.

Together, these qualities add up to a unique proposition in HR recruitment. Not only do we have the expertise to deliver what you need, but our consultative and professional approach also means that search will be a rewarding experience.

At Macmillan Davies we take our responsibilities seriously, as we’re guardians of both our clients’ brands and our candidates’ careers. But we also make sure this professionalism is balanced with a personal approach. How we deliver is just as important to us as what we provide – and the reason so many of our clients and candidates return for our advice again and again. 

Supporting your HR career every step of the way
We’re a long-term career partner to many of our candidates, supporting them as they progress from HR Assistant jobs to HR Director levels. All of which is made possible by our specialist practices. If you’re looking for a senior HR role, our Executive Resourcing practice is a specialist in the field. Our Interim team will handle your day rate and fixed-term HR assignments, while our Futurexec team will provide the support and opportunities you need earlier in your human resources career.

Darren Hayman – Director, Executive Resourcing
0203 587 7066

Nick Allwood - Director, Manchester
0161 416 6295

Macmillan Davies London
Kemp House
152 - 160 City Road

Macmillan Davies Manchester
First Floor, Swan Buildings
20 Swan Street
M4 5JW

Company info
Kemp House
152 - 160 City Road

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