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Learning and Development Officer

Employer
Hays Human Resources
Location
Sevenoaks, England
Salary
£16.0 - £19.0 per hour + £16 to £19ph
Closing date
23 Apr 2024

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Sector
Not for Profit/Charity
Contract Type
Interim
Hours
Full Time
Job Type
Learning & Development

Job Details


Your new role

  • Deliver first line support to resolve learning and development queries and escalate as appropriate.
  • Improve and evolve the department's administrative processes, collaborating with customers and colleagues, maximising the use of the available technology.
  • Administer the induction process efficiently to ensure all new starters have an experience that promotes the organisation as an employer of choice.
  • Administer the Learning Management System to ensure all staff have a positive learning experience and up to date content is tailored to specific staff groups for regulatory, mandatory and personal development learning requirements as required.
  • Manage, the bank worker, contractor and board member training requirements list to managers, ensuring the information is current and mandatory learning is tracked and reported.
  • Confer with L&D business partner, external providers and relevant subject matter experts to set up and administer new and updated regulatory training and new learning programmes for staff and managers, ensuring campaigns are rolled out in alignment with organisational priorities and in conjunction with relevant internal communications.
  • Administer joining instructions and course evaluations and collate evaluation feedback, sharing the results with the relevant parties.
  • Monitor and track attendance and completion of training for all employees and ensure reporting is completed by required deadlines for appropriate monthly and quarterly ET / SME reporting deadlines and concerns are escalated promptly and appropriately.
  • Track and monitor all L&D budget spend, process invoices and escalate concerns or anomalies promptly and appropriately.
  • Ensure that the department's processes and procedures are documented, easy to follow and to an auditable standard. Collaborate with the HR systems administrator to provide a comprehensive administrative support service, including supporting on projects.
  • Ensure that all customers have equal access to our services and that their diverse needs are met.



What you'll need to succeed

  • Must be customer focussed and have an excellent attention to detail.
  • Great communicator who is willing to guide people via teams and in person to navigate our LMS system.
  • Track the L&D budget and use of Advance Financial System
  • Organised and structured in approach to work
  • Working to tight deadlines
  • Competent with Excel, Word and full Microsoft packages.
  • LMS experience essential
  • Must be able to do "vLookups" on Excel







What you'll get in returnFlexible working options available.

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Company

About Hays

At Hays, we know that finding the right role at the right time takes careful consideration. As lifelong career partners we’re with our candidates each step of the way.

Whether you’re seeking a job for right now, a career change, or to move up the career ladder, we have the expertise, the up-to-date knowledge, connections and training to help you get where you want to go.

Providing an unmatched wealth of jobs across industries and professions, using our insights and market leading salary checker, employer relationships, pathways and support, we bring roles that challenge and excite you.

And it doesn’t end there. Our expert consultants are here to help get you more than your next job – offering training and upskilling via our free-to-use My Learning platform.

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