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ER Specialist

Michael Page Human Resources
Leeds, England
Closing date
19 Jun 2024

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Contract Type
Full Time
Job Type
Employee Relations

Job Details

A 12 month fixed term ER Specialist role in the professional services industry, based in Leeds. Managing a broad range of ER casework and change management.

Client Details

Our client is a large international professional services firm, with a UK and global presence and a large HR team based in Leeds.


The ER Specialist is responsible for:

  • ER case management includingwellbeing issues, short and long term sickness management, probationary periods, performance management, settlement agreements, conduct, grievances, flexible working etc.
    • Managing high volume and complex ER cases from inception to completion giving guidance to the relevant stakeholders throughout
    • Conducting investigations and other meetings
    • Providing support at formal and informal meetings and hearings
    • Ensuring decisions are accurately captured, recorded and processed
    • Building stakeholder relationships throughout the process (senior management and HRBPs)
    • Escalating higher risk cases to employment lawyers and senior HR leadership team
    • Following internal processes, ACAS codes of practice and best practice approaches
  • Managing more complex ER projects such as redundancy,TUPE, changes to Terms and Conditions of Employment:
    • Developing and overseeing the project plan
    • Writing communications to stakeholders, affected colleagues
    • Managing collective and individual consultation processes, chairing meetings
    • Ensuring legal obligations are met in such processes
  • Providing an advisory service to HRBP's and the business on ER related matters
  • Working closely with other teams within HR (such as HR Operations, Payroll, HRBPs) to streamline processes, ensure consistency and maintain effective cross team communications
  • Supporting the Senior ER Manager with ER related projects and continuous improvement initiatives such as policy development and procedure updates, ER training for line managers


To be successful in this ER Specialist role you will need to be/have:

  • CIPD level 5 minimum (or equivalent in experience) or working towards but with minimum level 3 achieved
  • Extensive experience in an ER case management role
  • Excellent UK employment law knowledge particularly unfair dismissal and discrimination
  • Ability to balance legal and commercial risk
  • Prioritisation skills - must be able to manage a heavy case load and prioritise well
  • Excellent written and verbal communication skills - must be able to articulate to (and influence) managers and directors on legal and commercial risk, options and recommendations
  • Confident enough to challenge constructively, combined with a level of resilience
  • Available to start a new role on short notice, ideally no more than four weeks

Job Offer

  • A competitive salary depending on experience
  • A positive and supportive work environment
  • Central Leeds location, hybrid working with three days in office
  • 12 month fixed term contract initially
  • Immediate start


Michael Page Human Resources is acknowledged as one of the leading recruitment companies for human resources with over 30 years of recruitment expertise and a team of specialist consultants based in offices nationwide.  If you’re looking for permanent or temporary job opportunities in human resources, let us use our extensive network and strong relationships to help you find you the next step in your career.

Michael Page Human Resources recruit HR roles nationwide, ranging from HR Administrator to Global HR Director and also within the specialist areas of HR including Learning & Development, Recruitment, Reward, and Talent.

We offer vacancies across executive, director, manager and junior levels with many of the UK’s leading companies. Our teams have specialist consultants that focus on permanent, interim and contract opportunities. Find out more about our consultants here.

To get started browse for human resources jobs or contact one of our offices directly to find out how our expertise could make a difference to your HR recruitment process.

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