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Head of HR Operations

Closing date
17 Jun 2024

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Public Sector
Contract Type
Full Time
Job Type
HR / Head of

The Role

We are recruiting a Head of HR Operations to be part of the newly established Independent Commission for Reconciliation and Information Recovery (ICRIR). In this strategically vital role, you will focus on developing our HR strategy and organisational design, considering effective recruitment and staffing models for management and operational staff, and implementing remuneration policies for the organisation.

This is an exciting opportunity for an ambitious HR professional to develop their career in a role where there’s the opportunity to set policy, innovate and create tailored HR services for a brand new organisation. You will head up our HR Operations team, with responsibility for pay and reward, recruitment, and workforce planning. You will need to be highly strategic in your approach, ensuring our HR function supports our demanding delivery objectives.

You will use your knowledge and HR expertise to gain credibility, enabling you to support the senior management team in ICRIR. You will be solutions-focused, able to deliver at pace and confident to challenge. You will have a key leadership role and be a member of both the HR and wider Corporate Services Senior Management teams. Our staff are split across both our London and Belfast Offices, therefore some travel will be required.

This is a fantastic opportunity for an ambitious HR professional to develop their career and gain a wide breadth of experience. As a key part of our leadership team, you will be a member of both the HR and wider Corporate Services senior management teams.

Key Responsibilities

The main responsibilities of this role involve leadership and direction of the HR Operations team. Key responsibilities of the team include talent management, recruitment, and attraction, pay and workforce planning. Your work will involve:

  • leading, managing and inspiring the recruitment delivery team to deliver successful recruitment outcomes.
  • Developing the department’s workforce planning capability, ensuring a planned approach to managing recruitment and deployment to support delivery against ICRIR priorities.
  • leading our pay and remuneration strategy.
  • Supporting the development and delivery of the workforce strategy to ensure we can recruit the best talent whilst meeting our diversity objectives.
  • Reviewing ways of working to ensure continuous improvement with HR processes.
  • Supporting our objective of having a diverse, inclusive and engaged workforce.
  • Providing accurate and up to date Management Information to support decision making and policy direction.
  • Managing the relationship with third party providers and ensure value for money.

Person Specification


  • Significant experience across a range of HR disciplines.
  • A track record of setting high standards and delivering results in a complex and demanding environment across business units.
  • You will be able to demonstrate how you can prioritise a portfolio of work proactively and be accountable for the delivery of the outcomes.
  • Excellent communication skills, including the ability to influence and engage to bring together individuals from across the business and wider group to deliver key objectives.
  • Demonstrate the values set out in the ICRIR Code of Conduct.
  • Willingness to be assessed against the requirements for CTC clearance, if not already cleared.


  • Chartered Member/fully qualified member of the Chartered Institute of Personnel and Development (CIPD), or willing to work towards attaining this qualification.
  • Experience of strategic workforce planning.
  • Experience of establishing a new organisation.

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Benefits of Working for the ICRIR

As an employee of the ICRIR, you will have access to a wide range of benefits. These include:

  • Investment in You. Whatever your role, we take your career and development seriously and want to enable you to build a successful career. You will benefit from development opportunities, the opportunity to take bespoke training and study leave where applicable, as well as the opportunity to take secondments.
  • Flexible ways of working, including a blend of office and home working and options for working compressed hours arrangements.
  • A supportive work environment, with access to occupational health services, wellbeing support and disability friendly policies.
  • A positive work life balance. We offer 30 days of annual leave in addition to 10 bank holidays observed in Northern Ireland from Day 1. In addition, you can take paid special leave for volunteering commitments up to 5 days per year.
  • Family Friendly Policies, with generous maternity, paternity, adoption and shared parental leave notably more than the statutory minimums, including paid leave for prenatal and preadoption appointments, as well as paid compassionate and emergency leave. We also offer paid leave in the event of miscarriage and loss of a child.
  • High occupational sick pay notably above statutory minimums (1-month full pay, 1 month half pay, rising to 4 months full pay, 4 months half pay in your 5th year with ICRIR).
  • Tax-free charity donations, interest free loans and salary advances via payroll.
  • Travel and subsistence where you are required to travel for work commitments with us.

Pension Package

ICRIR operates the Northern Ireland Local Government Officers’ Superannuation Scheme. This is a defined benefit scheme with a generous employer contribution rate that allows you to save while you are working to enable you to enjoy a pension when you retire and peace of mind when it comes to planning for your future retirement.

Benefits of the NI local government pension scheme include:

  • Main defined benefit pension scheme, providing a pension payable for life with no investment uncertainty.
  • Choice of a tax-free lump sum.
  • Generous employer contribution rate.
  • Able to nominate anyone for a tax-free lump sum in the event of your death. Option to take early retirement.
  • Tax relief on all your pension contributions.

If you would like to submit an application or ask more information about this role, contact us via the apply link.

To apply, please provide a CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years.

Please also provide a statement of suitability (max 1200 words) setting out your key skills and experience against the essential criteria listed in the person specification.


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