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Head of HR- Jollibee

Michael Page Human Resources
City of London, England
£60000 - £65000 per annum
Closing date
3 Jul 2024

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Contract Type
Full Time
Job Type
HR Manager

Job Details

Exciting new role for a Head of HR to join the team at Jollibee. This is a permanent hybrid position supporting from the HQ in Leicester Square.

Client Details

Exclusively partnering with Jollibee a Filipino chain of fast food restaurants. With over 1,500 Jollibee outlets worldwide they cover Southeast Asia, the Middle East, East Asia, North America and now expanding across Europe. They are seeking an experienced HR Manager to join their UK operations to start up the function in driving the strategic direction related to human resources and people development in alignment to the achievement of business goals.


The People and Culture Manager partners with the General Manager in driving the strategic direction related to human resources and people development in alignment to the achievement of business goals. The position ensures the accurate and timely delivery of HR services for the members of the country or area organisation and achieving organisational effectiveness by having a complete manning requirement and mix, building employee competence, and optimising employee engagement through the conceptualisation and implementation of the different strategic HR plans and programs. Nature of work includes client consultation, research, presentation, and coordination with the other support units including direct working relationship with Regional HR - EMEAA

  • Ensures timely completion of manpower requirements both for Operations and Main Office or Support Units through direct recruitment or partnership with accredited manpower contract agencies.
  • Initiates in the creation or development concrete and innovative sourcing strategies to fill up manpower vacancies and implements the same.
  • Spearheads and regularly convenes the management in the regular talent succession planning and performance validation in ensuring a sustainable and viable country talent bank.
  • Develops effective working relationships with accounts and conducts regular consultations to effectively evaluate HR requirements of the unit.
  • Conducts review or development of HR policies based on observations, trends, and directions; translates these policies into operating guidelines and consults with the country head to ensure alignment to over- all business directions.
  • Identifies the gaps in existing HR policies; formulates HR policies relative to business directions in order to address gaps; consults with other business units, if necessary, and creates communication plan relevant to target audience
  • Provides inputs in the design and reviews compensation and benefits strategy together with the country management team and coordination with Regional HR EMEAA and its implementation in the business unit, incorporating business directions, applicable laws, research and benchmarks, and the compensation and benefits principles of the organization.
  • Conducts employee dialogues or group sessions in order to evaluate engagement at the Division level; analyses information derived in order to come up with responsive interventions to address gaps or sustain engagement levels.
  • Guides line managers in the implementation of country or market specific programs to address gaps or sustain engagement levels.
  • Conceptualises and implements employee engagement programs that are relevant and consistent with principles and directions of the organisation; Drives support and participation from accounts for employee programs.
  • Guides Line Managers in implementing the employee disciplinary process which includes case investigation, facilitation of administrative hearings and providing expert advice on case evaluation and decisions.
  • Ensures that the basic labour standards are complied with based on local ordinances, regulations or laws.
  • Conducts periodic review of organisation structure or job design based on researched trends, results of employee dialogues and understanding of the unit's function. Recommends solutions/options based on findings to the General Manager.
  • Facilitates alignment and calibration of performance goals and targets across division and validation, calibration and management of performance results against overall curve in order to assist in proper performance management.
  • Facilitates strategic planning sessions with Division Heads and his or her Leadership Team to ensure alignment of objectives and strategies to the overall business directions.
  • Facilitates job competency development exercises, job reviews and job description development - capturing the evolving requirements of the job and ensuring alignment of roles to business directions.


  • HR Generalist with HR degree or similar qualifications
  • Working in a start-up and scale up environment (highly desirable but not essential)
  • Experience setting up a HR function in the UK
  • Experience within the food, beverage, restaurant or FMCG industries (highly desirable)

Job Offer

  • Permanent role
  • Global organisation
  • Hybrid role (site travel required monthly across London)
  • Opportunity to develop and progress


Michael Page Human Resources is acknowledged as one of the leading recruitment companies for human resources with over 30 years of recruitment expertise and a team of specialist consultants based in offices nationwide.  If you’re looking for permanent or temporary job opportunities in human resources, let us use our extensive network and strong relationships to help you find you the next step in your career.

Michael Page Human Resources recruit HR roles nationwide, ranging from HR Administrator to Global HR Director and also within the specialist areas of HR including Learning & Development, Recruitment, Reward, and Talent.

We offer vacancies across executive, director, manager and junior levels with many of the UK’s leading companies. Our teams have specialist consultants that focus on permanent, interim and contract opportunities. Find out more about our consultants here.

To get started browse for human resources jobs or contact one of our offices directly to find out how our expertise could make a difference to your HR recruitment process.

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