An exciting opportunity for a People Operations Manager to lead a team to deliver end to end people services for the Serious Fraud Office.

Client Details

The SFO is a specialist investigating & prosecuting authority that tackles the top-level of serious or complex fraud, bribery, & corruption in England & Wales, & Northern Ireland. It is independent in making decisions about its cases. It is a civil service organisation that operates within the framework of government accounting & the Green Book. It is subject to government spending reviews

Description

The People Operations Manager will lead the People Operations team to deliver end to end people services for the SFO that incorporates the on-boarding of new employees, workflows to support the employee processes for current employees, payroll and providing clear guidance for people who have chosen to exit the SFO. As part of the transition to a People and Culture service provision, the services provided through the People Operations team will be likened to that of level 1' service provision of a helpdesk type activity. This role will be instrumental in establishing this approach and will be greatly supported by the Head of People in carrying out this transformation.

People operations is a customer focused, fast paced, varied and exciting area of work within the whole People and Culture team. The team will draw on data sources, feedback and digital solutions to deliver an efficient and effective first stage support for all people related enquiries across the SFO.

This role is responsible for the quality and timeliness of the operational functionality of the People and Culture activities, including data integrity, case resolution and enquiry management. Working closely with finance, IT, Facilities, Commercial and Security to answer complex queries and/or resolve issues which cannot be answered by managers upon using existing policies and procedures.

As a People Operations Manager you will be responsible for:

• Lead, manage and provide guidance to all the People Operations team members, coordinating their workload to cover all the key functions and support them in their personal development and capability to deliver an excellent customer helpdesk approach.
• Provide a customer driven people operations functionality which covers the employee life cycle such as on/off-boarding service, pre-employment checks, issuing contracts of employment, handling loans/secondment agreements, and addressing general day to day queries on all people management related issues.
• Deliver accurate and timely payroll and pension services in partnership with our payroll provider, the Crown Prosecution Service (CPS) and My Civil Service Pension (MyCSP).
• Work alongside the Data and Insights Manager and Engagement and Inclusion Manager to develop and maintain the management of an accurate person record system that holds data in line with GDPR requirements and is available for evidence led decision making.
• With the Data and Insights Manager, manage and optimise the Human Resources information systems (HRIS) functionality and workflows to support the development of the people and culture operational requirements.

For more information about the role and for a full list of key responsibilities, please see the link to the Job Pack below.

*Please Click Here for the Job Pack Information*

Profile

The Successful Applicant

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Working Together
• Making Effective Decisions
• Communicating & Influencing

Selection process details

This vacancy is using Success Profiles & will assess your Behaviours & Experience

Application Stage

As part of the application process, you will be required to provide:

A personal statement of no more than 500 words attached to your CV that explains how your skills & experience meet each of the essential & desirable experience criteria as listed in the job pack.

Please note, desirable experience will only be taken into account if there is a large volume of applications & there is a need for further shortlisting for interview.

A supporting CV outlining your job history & qualifications, (including how you meet the essential technical criteria for the role)

It will not be possible to provide feedback to applicants who are unsuccessful at the application stage.

Interview stage

Behaviours & experience as outlined in the job pack will be tested at interview.

Full details of the interview process will be made available to shortlisted candidates in the invite to interview.

Closing date is 11:55pm on the 25th August 2024

Panel Sift to take place 3rd September 2024

Interviews are expected to take place w/c 9th September 2024

All dates are indicative & subject to change. Feedback will only be provided if you attend an interview or assessment.

Nationality Requirements Click Here

Working for the Civil Service

The Civil Service embraces diversity & promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, & who meet the minimum requirements for the advertised vacancy

Diversity & Inclusion

The Civil Service is committed to attract, retain & invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) & the

Civil Service Diversity and Inclusion Strategy (opens in a new window)

Job Offer

£38,264 - £42,647 (Job Grade Senior Executive Officer / Band C)

Staff applying on promotion within the Civil Service will usually be appointed to the salary minimum or receive a 10% increase on their existing salary. Individuals appointed on level transfer will retain their existing salary.

A Civil Service Pension with an average employer contribution of 27% (details open in a new window)

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Security Check .

See our Vetting Charter

People working with government assets must complete baseline personnel security standard checks.

Location

The role will initially be based at our offices at 2-4 Cockspur Street, London, SW1Y 5BS, in central London, however please note that we are due to move to 10 South Colonnade, Canary Wharf, London E14 4PU at a date to be confirmed.

Please be aware that this role can only be worked in the UK & not overseas. Informal hybrid working arrangements apply & there is an expectation that staff will attend the office regularly. Work pattern & office attendance will be agreed with successful candidates