We are seeking an experienced HR Manager to lead our dedicated team of HR Advisors and Coordinators in delivering a high-quality, centralised shared-service administration function. As a true HR generalist, you will manage the day-to-day operations, ensuring the smooth and efficient delivery of HR services. You will be responsible for upholding HR policies, procedures, and employment legislation, while fostering a culture of continuous improvement.

Client Details

A Public Sector organisation based in Birmingham are now recruiting for a HR Manager. You will lead a team of HR Advisors and Co-ordinators. This is a 6 - 9 month FTC.

Description

• Oversee the delivery of HR policy advice and employee relations casework, serving as the first point of escalation for complex matters and guiding managers with consistent, policy-driven solutions.
• Lead the development, review, and implementation of HR policies and procedures, ensuring clear communication of updates across the organisation.
• Manage the full range of HR administrative processes, ensuring service improvements through our in-house ticketing system.
• Ensure accurate implementation of payroll and pensions-related changes, managing any necessary adjustments and coordinating irregular payments or deductions.
• Oversee third-party contract providers for People Services, ensuring services meet the needs of the Commission and adhere to procurement policies.
• Maintain service standards, ensuring your team delivers high-quality HR support within agreed SLAs.
• Lead, coach, and develop your team of People Services Coordinators and HR Advisors, fostering a culture of collaboration and continuous improvement.
• Contribute to process and technology redesign to drive efficiency's and improve service delivery.

Profile

• Strong HR generalist experience, with a proven track record in employee relations and people management.
• Experience with payroll, contracts, and pensions services.
• Previous experience managing a shared-service HR team, delivering comprehensive support to a wider organisation.
• Up-to-date knowledge of employment legislation and an ability to apply it effectively.
• Excellent communication and teamwork skills, with the ability to lead and inspire a team.

Job Offer

• Day rate up to £220 via an Umbrella company and inside IR35.
• Hybrid working - 1 day a week in the Office (Birmingham).
• An enriching work environment dedicated to promoting team collaboration and individual growth.
• A chance to contribute to a prestigious institution within the Public Sector industry.
• Great place to work, where all ideas are heard and respected.