HR Shared Services Team Leader

Oakleaf is partnered with an established and growing insurance firm in their recruitment for an HR Shared Services Team Leader to join the function on a 9-12 month contract based out of their Bedford office soon to move to Milton Keynes on a hybrid working arrangement. This will be a busy and hands on role managing a small team, and supporting the ongoing transformation of the HR Shared Service function.

Responsibilities:

• Provide an employee first seamless service through cyclical HR processes, effectively utilising Workday in line with SLAs and acting as a point of escalation for anything outside of process or policy.
• Support the development of a high performing team, through from onboarding, training, and ongoing performance reviews.
• Collaborate effectively with the HR centres of excellence, HRBP, HRIS, reward, change, payroll, learning and recruitment teams.
• Maintain accurate and legislative policy, process, letters, email templates and documentation as well as supporting with wider business projects to streamline processes for continuous improvement.
• Produce management information and analyse reports to manage workload, productivity, accuracy and overall team performance.
• Support the annual audit programme to ensure there is risk mitigation to the business.

To be successful for this role you must be have previous Team Leader experience, playing a motivational role to develop and support a team to ensure they are high performing and business objectives are met. Experience in HR Shared Services in a fast moving and growing environment is essential, ideally within Financial or Professional services. We are looking for a candidate that is just as confident in using Workday as they are, building relationships with stakeholders. This is a fantastic opportunity to add value to a growing and evolving organisation.

Hybrid working available must be able to commute to Milton Keynes. Initially based out of the Bedford office.