The HR Operations Advisor position requires proficiency in German and a passion for the technology and telecoms industry. The role is an integral part of the Human Resources team, providing essential support in a fast-paced, exciting environment.

Client Details

Our client is a leading player in the Entertainment sector. With a team of over 1000 individuals globally, they are renowned for their innovative solutions and commitment to excellence. They have a diverse, multicultural team that drives their success in the London office and beyond.

Description

• Deliver PX support across EMEA, managing cases in ServiceNow to ensure excellent customer experience and SLA compliance.
• Identify case trends to drive process improvements, support self-service, and streamline workflows.
• Oversee family leave, flexible working, and benefits processes, coordinating with managers and employees as needed.
• Lead onboarding and pre-employment checks, ensuring compliance with policies and data protection standards.
• Maintain accurate records in Workday, and produce employee documentation promptly.
• Build strong relationships with colleagues and escalate unresolved issues appropriately.

Profile

A successful HR Advisor should have:

• PX/HR Advisory experience with strong knowledge of HR policies, processes, and legal principles across the UK and EMEA.
• Fluent in English and German
• Team-oriented approach, collaborating effectively to achieve results and deliver an excellent service within SLAs.
• Ability to identify and implement process improvements, with a proactive and curious mindset to understand both the "how" and "why."
• Confidence in leading onboarding sessions, creating a positive first impression for new hires.
• Strong organizational skills, attention to detail, and capability to prioritize a demanding workload.
• Expertise in UK right-to-work compliance, along with familiarity with systems like Workday or ServiceNow (preferred).

Job Offer

• An estimated salary range of £45,000 - £50,000 per annum
• Discretionary bonus opportunity
• Hybrid working environment
• Private medical and dental coverage
• 25 days holiday leave
• On-site gym and subsidised café
• Free soft drinks and on-site bar
• Access to cycle garage and showers

If you are a German-speaking HR professional with a passion for the entertainment industry, we would love to hear from you. Don't miss this fantastic opportunity to join a leading company in London.